Utility Employee

PCI Municipal Services; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

PCI Municipal Services is seeking a Parking Attendant to support downtown Ann Arbor parking operations. This nonexempt hourly role requires outdoor work in all weather conditions and occasional garage environment exposure.

You will handle cashiering, cleaning, and basic maintenance tasks, while delivering friendly service to customers. Responsibilities include collecting parking fees, completing shift reports, performing safety checks, and assisting with meter maintenance.

Qualifications

• Basic math skills for cash handling and reporting.
• Experience in cleaning, cashiering or customer service preferred.
• Ability to work independently and follow procedures.

Responsibilities

• Empty trash, sweep, mop, and clean assigned areas.
• Accurately collect parking fees and complete cashier reports.
• Conduct meter maintenance, restocking, and minor repairs as needed.
• Provide friendly customer service and direct traffic as required.
• Perform snow removal, power washing, and graffiti removal tasks as assigned.
• Operate cameras or Park Command software to handle work orders.

Skills

Basic math

Customer service

Cleaning

Cashiering

Self-motivated

Driver's License

Job description

JOB SUMMARY:Parking Attendant Utility Associates are highly versatile, trained to perform multiple functions for the parking operation including tasks related to cashiering, maintenance, and on-street meters. This is a nonexempt hourly position that reports to the Operations Area Manager.ESSENTIAL FUNCTIONS:Complete work orders assigned through Park Command software as needed that include, but are not limited to the following list of duties throughout all PCI garages and lots using company provided supplies and personal protective equipment (PPE):Empty trash cans, change liners, and polish trash receptacles.Remove trash and debris, sweep, and mop all areas including curbs, stairs, walkways, elevators, elevator landings, drive lanes, and other areas.Clean, wipe down, and dust windows, window ledges, handrails, 911 boxes, cashier booths, pay machines, signage, light fixtures, and other equipment.Clean vomit, urine, feces, and blood from all areas of operation.Clean, dust, vacuum, mop, and restock offices, restrooms, breakrooms, cashier booths and other areas.Perform car counts.Respond to elevator and equipment problems, perform resets, and clear coin or paper jams.Perform regular structure and lot tours daily with the team.Direct incoming or exiting traffic to appropriate lanes.Communicate with customers in a friendly and inviting manner.Inform management of safety and security issues in a timely manner.Assist with power washing, painting, and graffiti removal.Replace light bulbs.Perform snow removal duties including, but not limited to shoveling, scrapping, and applying mag salt.Accurately calculate and collect parking fees from customers.Accurately complete the daily cashier shift report.Provide cashiers with breaks and change.Conduct audits and collect money from parking meters.Conduct preventative maintenance, assist with repairs/replacement, and restock all meter mechanisms, heads, housing, posts, and other equipment.Accurately install and remove meter hoods in a timely manner.Other duties as assigned.REQUIRED SKILLS AND EXPERIENCE:Basic mathExcellent customer serviceCleaning and cashiering experienceTask driven ability to work on your own.LICENSE/CERTIFICATIONS:Driver's License (Required)WORK LOCATION, CONDITIONS AND ENVIRONMENT:In person at multiple locations throughout downtown Ann Arbor.Required to work 90% of time outside in all weather conditions.Capable of working in extreme cold, heat, and high wind conditions for extended periods.Capable of working in a garage environment exposed to noise, moving vehicles, crowds, engaging customers, and employees.Ability to lift 50 pounds on a regular basis.Repetitive use of hands, grasping and holding tools, performing repetitive keypunch and fee computer transactions.Extensive walking, standing, bending reaching, crouching, twisting, and stair climbing sometimes for several hours.Regularly works with various cleaning solvents, and hazardous substances for removal of graffiti, cleaning, painting, and other applications.Required to use light to medium power tools and personal protective equipment.Cashiering duties will require work inside and outside of the booth.