Utility Digital Transformation Project Manager

System One; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading workforce solutions provider is seeking an experienced Utility Digital Transformation Project Manager to oversee the Electric Service Request Application and integration of utility systems. Responsibilities include vendor management, full project lifecycle execution, and cross-functional coordination. Candidates should have over 7 years of project management experience, particularly in utility applications, and demonstrate proficiency with Microsoft Project. This remote position requires strong leadership skills and the ability to work independently.

Benefits

Health and welfare benefits

401(k) participation

Qualifications

• 7+ years of Project Management experience required.
• Experience managing utility customer-facing applications preferred.
• Must have worked on projects with GIS, Billing systems.

Responsibilities

• Lead the RFP process and vendor oversight.
• Manage the full lifecycle of the ESAP project.
• Coordinate between internal stakeholders for project readiness.
• Maintain quality through rigorous testing processes.
• Oversee change management and data conversion activities.

Skills

Project Management

Vendor Management

Customer Liaison Skills

Analytical Ability

Risk Mitigation

Education

Bachelor’s Degree in IT, Computer Science, MIS, or Business

Tools

Microsoft Project

Microsoft Office Suite

Job description

Title:

Utility Digital Transformation Project Manager

Location:

Remote (Must work Pacific time)

Experience:

8+ Years

USC or Green Card Holder

Contact:

[e-mail]

The Mission

System One is seeking a motivated Utility Digital Transformation Project Manager to lead the planning and execution of the Electric Service Request Application (ESAP) and Distributed Energy Resource (DER) Interconnection Platform. You will act as the primary representative for an Investor-Owned Utility, overseeing the implementation of modern intake and workflow platforms (e.g., PowerClerk, GridUnity) and their integration into complex utility systems like GIS, Billing, and Asset Management.

Key Responsibilities

• Vendor & SI Management: Lead the RFP process to procure software/tools. Oversee the System Integrator (SI) and contracted vendors, holding them accountable to SOW deliverables and technical milestones.
• Full Lifecycle Execution: Manage all aspects of the ESAP project—from initial charter and resource planning to execution, failover planning, and final cutover.
• Cross-Functional Integration: Coordinate between internal Business, IT, OT (Operational Technology), Cybersecurity, and Customer Service stakeholders to ensure operational readiness.
• Quality & Performance: Manage rigorous testing processes, including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
• Change & Data Management: Oversee current-state/future-state business process mapping, change requests, and data conversion activities from legacy systems.

Technical Oversight & Governance

• Utility Standards: Ensure all solutions align with utility standards, regulatory requirements, and cybersecurity compliance.
• Risk Mitigation: Proactively identify risks and issues, documenting decisions and implementing mitigation strategies across the project lifecycle.
• Reporting: Prepare high-level project reports and presentations for executive leadership and stakeholders to ensure transparency.

Required Qualifications

• Experience: 7+ years of Project Management experience.
• Domain Expertise: Must have at least three engagements managing utility customer-facing applications, electric service requests, or DER interconnection processes.
• Integration Depth: Demonstrated experience managing projects that require multiple complex system integrations (GIS, Billing, etc.).
• Education: Bachelor’s Degree in IT, Computer Science, MIS, or Business.
• Software Tools: Proficiency in Microsoft Project or similar PM tools and the Microsoft Office Suite.

Leadership & Communication

• Independent Driver: Ability to work with minimal supervision in a fast-paced, collaborative remote environment.
• Liaison Skills: Excellent customer-facing skills with the ability to navigate complex business and technical conversations.
• Analytical Ability: Proven problem-solving skills with a strong attention to detail and data protection guidelines.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #850-Rockville (ALTA IT)