Utilities and Environmental Coordinator

Wawa Inc. (210515330)

United States

On-site

USD 60,000 - 85,000

Full time

3 days ago

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Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts (Health & F

Employee Assistance & Wellness Program

Employee Credit Union

Paid Time Off

Employee Resource Groups

Job summary

Wawa, Inc. is seeking a Utilities and Environmental Coordinator to assist the Environmental Compliance and Utility Manager with vendor management, maintenance scheduling, and cost control across store operations.

You will manage utility vendors, review bills, support new store utility setups, and generate reports to identify trends and cost saving opportunities. Proficiency with ServiceNow, Nuvolo, Coupa, and Excel is preferred.

Qualifications

Bachelor’s degree in a technical field preferred.
Facilities, Environmental or Utilities experience preferred.
2–3 years of experience with Facilities and/or Store Operations preferred.
Experience with ServiceNow or other CMMS software preferred.
Strong background in Microsoft Office applications; intermediate Excel knowledge.

Responsibilities

Coordinate utility vendor partners and preventive maintenance programs.
Review billing and credits for accuracy; manage POs in Coupa/Tango.
Assist with new store utility account setups and minor projects within budget.
Create reports to identify trends in service, cost, and performance.
Manage work orders in Nuvolo and maintain asset disposition status.

Skills

Vendor management

Communication

Project management

Microsoft Excel

Education

Bachelor’s degree in a technical field

Facilities, Environmental or Utilities experience

Tools

ServiceNow

Nuvolo

Coupa

Tango

Job description

Job Summary:

The Utilities and Environmental Coordinator is responsible for assisting the Environmental Compliance and Utility Manager with utilities and environmental vendor management which supports the corporate strategic plan. The position manages a balanced approach of service quality, service delivery and cost management. Review, facilitate and maintain processes to complete scheduled maintenance, urgent response requests, work orders and achieve the department’s long-range plan.

Principal Duties:

Manage utility vendor partners with their planned services and preventive maintenance programs by scheduling and reviewing work, managing communications with stores, internal techs and any required ancillary services (scheduled utility company outages). Review billing and/or account crediting to ensure accuracy. Provide guidance and collaborate with the Construction team for new store utility account setups. Provide support on minor projects to ensure design specifications within approved budget amounts are met. For example, working with utility and internal partners for electrical or water meter replacement or installation. Work in Coupa and Tango to create billing POs to support Environmental projects. Actively monitor the performance of all utility management vendors to sustain Wawa brand standards and avoid utility shutoffs. Assist Manager in creating key vendor metrics to improve vendor service levels (SLA’s as well as utility management goals) and vendor performance. Manage service commitments with vendor partners and effectively communicate to Store Ops when required. Manage utility exceptions and daily maintenance in the utility bill pay platform. Provide support and guidance for implementation of new facility programs. Manage and prioritize a high volume of escalated Environmental & Utility issues received from the Call Center, Store Operations, customers, vendors, Facilities and other departments within the organization via Nuvolo, Service Now, emails and phone calls. Investigate and resolve issues, create work orders and follow through to resolution. Create reports for Environmental Group Vendor Managers, Store Operations and Leadership to help identify trends for service, equipment cost, preventative maintenance and other factors impacting Store Operations. Analyze work order data, work order history to assist management, make recommendations on improving service and reducing costs. Receive requests for large scale work. Identify and send Requests for Proposals to the appropriate vendors. Collect pertinent data and meet with vendor managers in order to review options and cost. Communicate Facilities recommendations to Store Operations for approval. Track proposals and maintain database. Work with vendor and Store Operations to schedule work and communicate progress once approved. Manage schedules of Facility planned services such as environmental and utility based projects. Accurately manage administrative functions for the work order management system Nuvolo for the environmental team ensuring service assignments are up to date and have the correct asset disposition status for accurate accounting purposes. Ensure vendors are properly reporting status of all work orders by following up on past due priorities. Work cross functionally to aligned goals with other teams including the Call Center, Construction, Accounts Payable, Internal Techs, Retail Implementation, and Store Operations.

Essential Functions:

Communicate effectively both orally and in writing
Analyze information and effectively propose solutions
Moderately developed consultative, facilitation, project management and presentation skills
High degree of professionalism and confidentiality
Handle multiple priorities simultaneously
Work independently
Work collaboratively with cross-functional teams
Strong vendor management skills
Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork

Basic Qualifications:

Bachelor’s degree in a technical field preferred
Facilities, Environmental or Utilities experience preferred
Proficient in Microsoft Office Suite2-3 years of experience with Facilities and/or Store Operations preferred
Experience with ServiceNow or other CMMS software
Strong background in use of Microsoft Office Applications
Intermediate level knowledge of Excel

Wawa, Inc. is an equal opportunity employer.

Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights. Guided by our commitment to community, Wawa Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships.

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