User Voice Technical Program Manager, Software Development, gTech

Epic Games (Portuguese); Boulder (CO); On-site; USD 156,000 - 229,000; Full time

Job summary

Google is seeking a Voice Tech Program Manager for its Google Customer Solutions team in Boulder, CO. You will oversee a portfolio of business customers, translating their marketing needs into robust Google advertising solutions and strategies.

This role emphasizes ownership, velocity through change, and delivering incremental outcomes for customers and Google alike. You will partner with sellers and cross-functional teams to optimize campaigns, drive product adoption, and influence budgets

Qualifications

• Experience managing a portfolio of clients and tailoring programs to business goals.
• Strong communication and presentation skills for executives and stakeholders.
• Ability to translate needs into concrete optimization plans and campaigns.

Responsibilities

• Manage a portfolio of businesses and develop strategies to meet marketing objectives.
• Collaborate with sellers and product teams to drive adoption of Google solutions.
• Coach customers to improve campaign performance and ROI through best practices.

Skills

Portfolio management

Sales

Client relationships

Strategic thinking

Job description

# User Voice Technical Program Manager, Software Development, gTechGoogle • onsite • 2930 Pearl St, Boulder, CO 80301, USA • full\_timePay: USD 156000.00 - USD 229000.00 / unspecifiedBusinesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Responsibilities:Manage a portfolio of businesses and develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.As a GCS Account Strategist, you will be a seller to GCS’ strategic customers. With a more focused portfolio of clients, you will gain a deep understanding of their clients’ marketing objectives and build short- and medium-term (1–6 month) strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.