User Support Administrator Union 8 3648hr

Delaware River Port Authority; El Paso (TX); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

403(b) retirement savings

Paid time off

Paid holidays

Tuition reimbursement

Mileage reimbursement

Zusammenfassung

Bienvivir All-Inclusive Senior Health in El Paso, TX is seeking a Driver to provide safe, reliable transportation for PACE participants between residences, the center, and medical appointments.

The role requires a valid Texas Class C license, at least 21 years old with 5 years of continuous driving experience, and bilingual communication in English and Spanish. You’ll assist with mobility and required documentation when needed.

Qualifikationen

• High school diploma or GED.
• Must be 21 years or older with 5 years of continuous driving experience.
• Valid Texas driver’s license (Class C) and bilingual English/Spanish.

Aufgaben

• Safely transport participants between residence, PACE center, and medical appointments.
• Navigate routes using company navigation tools and follow IDT guidance.
• Assist participants with entering/exiting vehicles and use of wheelchair lifts.
• Verify participant identity, deliver medications, and obtain signatures when required.
• Complete documentation related to incidents, observations, and schedule needs.

Kenntnisse

Bilingual English/Spanish

Attention to detail

Clear communication

Route navigation

Ausbildung

High school diploma or GED

Jobbeschreibung

Bienvivir All-Inclusive Senior Health ("Bienvivir") is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the provision of the Program of All-Inclusive Care for the Elderly ("PACE").

PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area. PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

BENEFITS for Full and Part-time employees who work 30 or more hours per week:

• We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.
• We pay 100% of the DENTAL monthly premiums for Employee Only coverage.
• We provide an affordable VISION monthly premium for Employee + Family coverage.
• We pay 100% of BASIC LIFE for a benefit amount of $10,000.
• We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.
• We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.
• We offer eleven (11) company-observed PAID HOLIDAYS.
• We offer education and TUITION REIMBURSEMENT.
• We offer MILEAGE REIMBURSEMENT.

Bienvivir is currently accepting applications for the following position:

DRIVER

Under the supervision of the Transportation Supervisor, the Driver provides safe and reliable transportation and direct assistance to Bienvivir/PACE Participants between their residence, the PACE center, and medical appointments. The Driver supports Participants with mobility needs and communicates relevant Participant information in coordination with the Interdisciplinary Team (IDT).

RESPONSIBILITIES

Participant Transportation & Assistance

• 1. Safely transport Bienvivir/PACE participants between their residence, the PACE center, and medical appointments.
• 2. Navigate assigned routes and destinations using company-issued navigation tools.
• 3. Follow participant-specific transportation, care, and mobility instructions provided through the Mobile Data Terminal (MDT) and the Interdisciplinary Team (IDT).
• 4. Physically assist participants with entering and exiting vehicles, including the use of wheelchair lifts and securement systems.

Participant Care Support

• 1. Support participants with mobility needs in a respectful and professional manner.
• 2. Ensure participants have the required durable medical equipment (DME) when boarding and exiting the vehicle. Carry oxygen tanks in the vehicle, and if the Participant's oxygen tank is empty, exchange it for a full one. Then, set the liter flow on the regulator.
• 3. Take appropriate actions (contact clinic staff) in the event of an incident/accident with a participant or vehicle.
• 4. Assist with transporting medications, medical supplies, and equipment, as assigned. Verify the name of the participant, the address, and the center of attendance prior to delivery of any medication to participants. Request a signature from the person who will be receiving the medication. Return undelivered medication to the pharmacy and request a signature from the person receiving the medication.
• 5. Assist with participant check-in or registration at medical or specialist offices, as required.

Safety, Communication & Emergency Support

• 1. Report participant concerns, condition changes, incidents, or vehicle issues to the Transportation Supervisor or appropriate clinic staff.
• 2. Follow established emergency, safety, and transportation procedures.
• 3. Safely assist participants with mobility needs, including lifting, pushing, pulling, and securing equipment, using proper body mechanics, assistance, and mechanical devices as required.
• 4. Adhere to safe work practices, including proper body mechanics and use of mobility and safety equipment during participant transport.
• 5. Maintain communication with the Bienvivir/PACE center while in the field. Respond to communications promptly without compromising participant or vehicle safety using company-issued radio or communication equipment.
• 6. Complete required documentation related to incidents or observations.

Vehicle & Equipment Responsibilities

• 1. Conduct daily vehicle safety inspections prior to operation.
• 2. Ensure wheelchair securement systems and safety equipment are properly used by tugging on equipment and confirming all straps are firmly and securely locked down; there should not be any slack in straps when participants in wheelchairs are being transported.
• 3. Maintain assigned vehicles and equipment in a clean and safe condition.
• 4. Properly use and care for company-issued equipment, including communication and navigation devices.

Knowledge, Skills & Abilities

• 1. Strong attention to detail and ability to follow written and electronic instructions.
• 2. Ability to navigate routes and locations accurately.
• 3. Ability to communicate clearly and professionally with staff and Participants.

Schedule & Program Support

• 1. Provide transportation support outside regular hours as scheduled, including evenings, weekends, holidays, or on-call assignments.
• 2. Perform other related duties as assigned by supervisory staff.

QUALIFICATIONS / REQUIREMENTS

• 1. High school diploma or GED
• 2. Must be at least twenty-one (21) years of age with a minimum of five (5) years of continuous driving experience.
• 3. Must possess a VALID Texas driver’s license (Class C)
• 4. Must be bilingual in English and Spanish, as required to effectively communicate with participants and families.
• 5. Minimum one (1) year of experience working with the frail elderly preferred.
• 6. Must have and maintain current CPR certification.
• 7. Must meet Bienvivir/PACE driving eligibility standards, including a driving record free of serious violations. Disqualifying violations include, but are not limited to, the following:
  a. More than two (2) moving violations or vehicle accidents within a one-year period.
  b. Suspension or revocation of a driver’s license within the current year.
  c. More than two (2) “failure to appear” incidents within a one-year period.
  d. More than two (2) incidents of operating a vehicle without liability insurance within
  one-year period.
  e. Any incident involving driving under the influence of alcohol or a controlled substance.
  f. More than one (1) at-fault accident within the past three (3) years.
  g. Use of false or fictitious vehicle registration, license plates, or driver’s license
  h. Leaving the scene of an accident.
  i. Criminal offenses involving the use of a motor vehicle, including assault or homicide.
  j. Theft of a motor vehicle or related offenses.
  k. Reckless driving resulting in bodily injury or death within the past five (5) years.
  l. Negligent homicide