User Experience (UX) Designer I

O'Reilly Auto Parts; Kentucky; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401k with employer contributions

Tuition assistance

Paid time off

Job summary

O’Reilly Auto Parts in Springfield, MO is seeking a User Experience (UX) Designer I to design the visual and user experience elements for websites and cross-platform apps, blending business strategy with user-centered design.

You will draft site maps, models, and templates, support benchmarking and research, and contribute to prototype development. The role emphasizes analyzing customer insights, shaping differentiating CX initiatives, and collaborating with cross-functional teams.

Qualifications

• Education: Bachelor’s Degree or Equivalent Level.
• Experience: 7 to 12 months in procedures or systems.
• Roles at this level are typically supervisors or junior professionals.

Responsibilities

• Develop draft site maps, models, and templates for review.
• Analyze data, trends, and benchmarks to inform design decisions.
• Contribute to planning, design, construction, testing and evaluation of prototypes.
• Support CX initiatives and customer experience testing.
• Identify shortcomings and apply change management practices.
• Collaborate with cross-functional partners to deliver results.

Skills

Website structure

Accessibility

UI design

User research

Prototyping

Data analysis

Marketing content

Presentations

Education

Bachelor’s Degree or Equivalent Level

Job description

A User Experience (UX) Designer I will design the visual and user experience (UX) elements of websites and cross-platform apps, combining business and product strategy, UX design principles, and UX research and feedback.

This is an on-site position located in Springfield, MO. Remote work is not an option for this position.

Responsibilities and Duties:

• Develop draft website maps, application models, and image or page templates for review by more senior colleagues in order to meet user needs, industry standards, and/or project goals.
• Support channel management by analyzing best practices through competitive benchmarking, customer insights, A/B testing, feedback from cross-functional partners, and site feature/functionality enhancement.
• Research and interpret data, trends, and benchmarks relevant to digital products/services design.
• Contribute to the planning, designing, construction, testing, communication, and evaluation of prototype development projects.
• Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing.
• Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
• Collate and analyze data using preset tools, methods, and formats. Involves working independently.
• Contribute to the understanding of customer segments, trends, needs, and expectations by reporting and providing feedback on client interactions.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Roles at this level are typically supervisors or junior professionals who are concerned with delivering results within established systems and with readily available support.

Skills:

• Develops and implements website structure and content.
• Directs user behavior by providing accessibility and desirability in the interaction with a product.
• Designs and builds web pages, including layout, content production, editing, and graphic design.
• Analyzes and researches customer and market conditions and facts in order to develop a full and comprehensive understanding of the customer and its market to enable maximum returns.
• Produces design concepts and visualizes them, oversees design changes and improvements, integrates technical and visual solutions into a concept and assists with prototype development.
• Uses systems and software to design and build user interfaces for computer applications.
• Demonstrates a change mindset as well as plans, executes and monitors activities during times of change whilst keeping performance levels up.
• Works with guidelines and processes in place for producing marketing content.
• Uses presentation software to create digital presentations.

Education: Bachelor’s Degree or Equivalent Level

Experience: Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Managerial Experience: Very limited (0 to 3 months)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

Consistent with internal policy and applicable law, the Company electronically monitors the use of Company-provided systems, including telephone conversations and transmissions, Internet access and usage, and electronic mail and transmissions. The Company additionally employs video cameras in common internal and external areas.