User Experience Designer - Enterprise

Citi; New York (NY); Hybrid; USD 60,241 - 87,014; Full time

Benefits offered by this job

27 days annual leave

Discretional annual bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Learning and development resources

Job summary

Citi Belfast is seeking a User Experience Designer - Enterprise to contribute to research, analysis and design of digital products and systems. You will partner with Product and Technology to deliver best-in-class user experiences, from discovery to high-fidelity designs, aligned with accessibility standards.

The role emphasizes collaboration across teams, mentoring junior members and delivering with a strong focus on usability, scalability and innovation within a hybrid work model.

Qualifications

• Proven relevant experience.
• Strong attention to detail & analytical skills.
• Experience delivering with an agile methodology.
• Excellent communication & presentation skills.
• Highly skilled in professional design tools (Sketch, Figma, AdobeXD, Axure, InVision).
• Experience using design systems; keen interest in or knowledge of banking/finance.
• HTML/CSS development skills.

Responsibilities

• Hold meetings with users, clients, product sponsors and technology to understand project requirements.
• Perform UX research, define IA, user journeys, and create personas.
• Identify metrics and data to support decision-making.
• Collaborate with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create solutions.
• Perform relevant testing to validate design decisions.
• Create wireframes, prototypes, and high-fidelity designs using Sketch, InVision, Axure and the Adobe suite.
• Ensure designs comply with ADA/WCAG accessibility standards.
• Handover designs to development teams with complete specifications.

Skills

Proven relevant experience

Attention to detail

Agile delivery

Communication & presentation

Design tools proficiency

Design systems knowledge

HTML/CSS development

Education

Bachelor’s degree / University degree

Master’s degree preferred

Tools

Sketch

Figma

Adobe XD

Axure

InVision

Job description

User Experience Designer - Enterprise

Job Req Id:

26975863

Location(s):

Belfast, Northern Ireland, United Kingdom

Job Type:

Hybrid

Posted:

Jul. 21, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.

User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Responsibilities:

• Hold meetings with users, clients, product sponsors and technology to understand project requirements
• Perform UX research, define IA, user journeys, and create personas
• Identify metrics and data that can support decision-making
• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
• Perform relevant testing to validate and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
• Apply a positive and constructive attitude to all feedback
• Use, and contribute to, the approved design system
• Adhere to, and improve design standards and best practices
• Perform detailed handover to development teams, ensuring they have all they need to implement the designs
• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
• Keep up to date with the latest UX practices, innovations, and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Help to train and support junior team members
• Confidently challenge substandard work by other team members
• Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Proven relevant experience
• Strong attention to detail & analytical skills
• Experience delivering with an agile methodology
• Excellent communication and presentation skills
• Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
• Experience using design systems Keen interest in, or knowledge of, banking or finance
• HTML/CSS Development Skills

Education:

• Bachelor’s degree/University degree, Master’s degree preferred

What we’ll provide you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Job Family Group:

Technology

Job Family:

Digital Design Engineering

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.