(USA) Vision Center Manager NL 1

Walmart; Westminster (MD); On-site; USD 37,195 - 50,971; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401(k) plan

Paid time off

Job summary

Walmart is seeking a Vision Center Manager to oversee all operations including sales, customer service, and community outreach in Westminster, Maryland. You will lead a team of associates, ensuring compliance with company standards while providing quality eyewear solutions to customers.

The ideal candidate will have supervisory experience, a high school diploma, and eligibility to work as an optician. Compensation includes an hourly wage between $27.00 and $37.00 plus benefits like medical coverage and a 401(k) plan.

Qualifications

• Completion of 2 or more years of college or equivalent work experience.
• Current eligibility to work as an optician or apprentice optician.

Responsibilities

• Drive sales through effective merchandise presentation.
• Model and enforce customer service approaches.
• Oversee community outreach programs.

Skills

Supervisory experience

Retail experience

Optical experience

Education

High school diploma or equivalent

2 years of college or retail/supervisory experience

Job description

Position Summary

Position Summary...

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in‑stock and inventory levels, budgeting, forecasting, and assessing economic trends and community needs.
• Models, enforces, and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs, complaints and issues are successfully resolved within Company guidelines and standards.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
• Ensures compliance with Company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing Company programs and strategic initiatives, and directing the Vision Center Associates in ensuring confidentiality of information, documentation and assigned records.
• Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace.
• Ensures the provision of quality eyewear by consulting with and educating Members/Custemr, selecting products based on MemberCustomer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair and maintaining Optical equipment.
• Upholds the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures and suggesting resolutions for Associates.
• Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Key Values

• Respect the individual: Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive.
• Respect the individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the individual: Attracts and retains the best talent, empowers and develops talent and recognizes others’ contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us, creating a sense of belonging, eliminating waste and participating in local giving.
• Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
• Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans.
• Serve Our Customers and Members: Makes decisions based on data insights and analysis, balances short‑ and long‑term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes.
• Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change.

Minimum Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations and/or rules.

Preferred Qualifications

• Experience supervising associates.

Location

Primary Location: 280 Woodward Rd, Westminster, MD 21157‑4677, United States of America

Compensation and Benefits

Hourly wage range: $27.00 – $37.00, plus performance bonuses and other compensation such as Regional Pay Zone (RPZ) based on location. Benefits include medical, vision and dental coverage; 401(k) plan; paid time off; and other company‑wide benefits as outlined by Walmart policy.