(USA) Vision Center Manager NL 1

Walmart; Port Arthur (TX); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education assistance

Job summary

Walmart Vision Center is looking for a motivated leader to drive sales and ensure exceptional Customer Member service. You will coach Associates on service approaches, maintain inventory and assist with merchandising, pricing, and signing to maximize performance.

You will oversee community outreach programs and ensure compliance with policies and safety while developing team members and delivering high-quality eyewear solutions to Members and Customers.

Qualifications

• Two or more years of college or equivalent, or retail supervisory experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws.

Responsibilities

• Drive sales in Vision Center with effective merchandising, pricing, signing and inventory levels.
• Lead Associates on customer service approaches and ensure customer needs and issues are resolved.
• Oversee community outreach programs and encourage Associates to serve as good community members.
• Ensure compliance with policies, asset protection, safety controls and quality assurance reviews.
• Provide supervision and development opportunities for Associates through hiring, training and mentoring.

Skills

Customer service

Leadership

Data-driven decisions

Supervisory experience

Education

2+ years of college or equivalent

Job description

What you’ll do

• Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
• Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
• Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
• Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
• Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment
• Upholds the Company’s Open Door Policy by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices
• Respect the individual: Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform
• Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
• Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
• Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around creating a sense of belonging eliminating waste participating in local giving
• Act with Integrity: Acts in a selfless manner and is consistently humble self-aware honest fair and transparent
• Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
• Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
• Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
• Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Benefits and Eligibility

For Information About Benefits And Eligibility, See One.Walmart.

Salary

The hourly wage range for this position is $22.50 - $32.50*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)

Minimum Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

• Supervising Associates

Primary Location

4999 N TWIN CITY HWY, PORT ARTHUR, TX 77642-5827, United States of America

Company Policy

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.