(USA) Tire & Battery Technician - Automotive

Walmart; Saint Cloud (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician to provide exceptional service in a dynamic retail environment. This role emphasizes collaboration, technical expertise, and a commitment to customer satisfaction. You will be responsible for ensuring safety compliance, operating equipment, and mentoring new technicians. With competitive pay and benefits, including education assistance, this opportunity is perfect for those looking to grow within the auto service industry while making a positive impact on customer experiences.

Benefits

Health Benefits

Financial Benefits

Paid Time Off

Education Assistance

Performance Bonuses

Qualifications

• Valid state-issued driver's license required.
• Must be 18 years or older and complete all required trainings.

Responsibilities

• Collaborate with team members for sales and service requests.
• Demonstrate knowledge of safety protocols and service standards.

Skills

Customer Service

Safety Compliance

Interpersonal Skills

Sales Techniques

Problem Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary...

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and boost associate engagement. Utilize handheld technology for immediate business decisions related to services, safety alerts, product information, and training.
4. Be an Owner: Communicate needs for equipment, tools, and supplies. Monitor returns and special orders, operate cash registers, process transactions, and maintain inventory accuracy. Ensure merchandise is properly packaged, labeled, and stored. Assist members with purchasing decisions and resolve issues.
5. Be a Talent Ambassador: Promote brand values by providing high-quality service, developing others, and fostering a respectful, supportive, and team-oriented environment. Understand and help overcome roadblocks, and support training initiatives.
6. Act with Integrity: Uphold high standards of ethics and compliance, support Walmart's culture, and hold yourself and others accountable. Support Walmart's goal of positive impact for all stakeholders.
7. Serve our Customers and Members: Prioritize customer satisfaction, make informed decisions, and consider the impact on team performance.
8. Strive for Excellence: Be curious, learn continuously, take calculated risks, and support change and innovation.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks such as education assistance through Live Better U.

Minimum Qualifications...

• Valid state-issued driver's license
• Must be 18 years or older
• Successfully complete all required trainings and assessments

Preferred Qualifications...

• Experience in auto service industry or retail

Primary Location...

207 County Road 120, Saint Cloud, MN 56303-4872, United States of America