Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What you’ll do
- Be a Team Member: Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
- Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS Tire Pressure Monitoring systems, product specifications and seasonality, and points of sale systems, phone, and in‑person selling techniques.
- Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
- Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports complaints and hazards, completes paperwork and documentation, ensures merchandise is packaged, labeled and stored per policy, identifies member needs, assists members with purchasing decisions and resolves issues.
- Be a Talent Ambassador: Acts as a brand advocate by valuing members’ experience, modeling high‑quality service and products, influencing and inspiring others, supporting team‑oriented, respectful, and supportive work, recognizing roadblocks, and assisting in training teammates.
- Complies with company policies, procedures and standards of ethics and integrity by implementing action plans, using the Open Door Policy, and applying these in business processes.
- Completes work assignments and priorities by using policies, data and resources, collaborating with managers and coworkers, identifying priorities and deadlines, carrying out tasks, communicating progress, and recommending improvement opportunities while learning from change and feedback.
- Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected; fosters belonging; and attracts the best talent.
- Respect the Individual: Works in a team, builds strong relationships, communicates with impact, energy and positivity, and motivates and influences.
- Respect the Individual: Strengthens the team by developing and mentoring others, and recognizes contributions and accomplishments.
- Act with Integrity: Maintains highest standards of integrity, ethics and compliance, models Walmart values, holds oneself and others accountable, and supports Walmart’s regenerative goal.
- Act with Integrity: Acts selflessly, is humble, self‑aware, honest, fair and transparent.
- Serve our Customers and Members: Delivers results while putting the customer first.
- Serve our Customers and Members: Makes data‑based decisions, balances short‑ and long‑term priorities, and considers how work impacts the team's ability to deliver on purpose.
- Strive for Excellence: Displays curiosity and desire to learn, takes calculated risks, and demonstrates courage and resilience.
- Strive for Excellence: Drives continuous improvement, is open to new technologies and skills, and supports others through change.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company‑paid life insurance.
- Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes; the amount depends on job classification and length of employment; it meets or exceeds paid sick leave laws where applicable. For details, see https://one.walmart.com/notices.
- Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are fully paid by Walmart.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms. For details, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour under specific circumstances. Premiums may be based on schedule, facility, season or specific work performed; multiple premiums may apply if criteria are met.
Minimum Qualifications
- Valid State‑issued Driver’s License.
- Must be 18 years of age or older.
- I acknowledge that the position for which I am applying requires me to complete all job‑required trainings and assessments within a prescribed time period if I receive the position.
Preferred Qualifications
- Auto service industry experience.
- Retail experience.
Primary Location: BOSSIER CITY, LA 71111‑0000, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.