(USA) Staff, Technology Operations - Atlassian Administrator

VIZIO; Denver (CO); On-site; USD 99,000 - 198,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Paid time off

Company discounts

Short-term and long-term disability

Job summary

Walmart/VIZIO is seeking a Staff, Technology Operations professional in Denver to manage and optimize our Atlassian Cloud suite. This role involves ensuring scalability and supporting users while enhancing workflows.

The ideal candidate will have at least three years of experience as an Atlassian Administrator, strong program management skills, and the ability to simplify complex concepts for diverse audiences. Benefits include competitive pay, health coverage, and a performance-based bonus.

Qualifications

• At least three years of experience as an Atlassian Administrator.
• Expertise in managing complex Jira projects and workflows.
• Strong understanding of Atlassian configuration principles and governance.

Responsibilities

• Manage and maintain the Atlassian Cloud suite, ensuring reliability and performance.
• Assist users by responding to support requests.
• Conduct training sessions on Confluence and Jira.

Skills

Atlassian administration

Jira project management

Confluence management

Analytical problem-solving

Written communication

Education

Bachelor’s degree in a related field

Master’s degree in a related field

Tools

Jira

Confluence

Atlassian Cloud suite

Job description

Position Summary

Join Walmart/VIZIO and take your career to the next level! The Technology Operations team at VIZIO manages critical IT systems, including Jira, Confluence, and Jira Service Management within the Atlassian Cloud suite. Reporting to the Manager of IT Operations, the team supports multiple business units by ensuring seamless program and financial management, stakeholder collaboration, and operational efficiency. Members apply strong program management and influencing skills to drive technology initiatives aligned with organizational goals. The team fosters a structured environment focused on delivering measurable value through effective communication, risk mitigation, and continuous improvement, contributing to the overall success of VIZIO’s technology landscape.

What you’ll do

We are seeking an experienced Staff, Technology Operations to manage and optimize our Atlassian Cloud suite, ensuring scalability, sustainability, and adherence to industry best practices. This role involves supporting users, enhancing workflows, and driving efficiency across Jira, Confluence, and related tools.

Responsibilities

• Manage and maintain the Atlassian Cloud suite, including Jira, Confluence, Service Management, Work Management, and Atlassian Guard, ensuring reliability and performance.
• Assist users by responding to support requests through the Jira Service Management ticketing system and develop architectural and end‑user documentation for the IT Confluence Knowledge Base.
• Conduct training sessions on Confluence and Jira, covering tool usage, new features, and best practices.
• Configure Jira workflows and Confluence templates while identifying opportunities for functional improvements.
• Help configure Atlassian Analytics to deliver actionable insights for IT and business stakeholders.
• Maintain governance and best practices to ensure scalability, sustainability, and manageability across all Atlassian tools.

Qualifications

To succeed in this position, you should have at least three years of relevant experience as an Atlassian Administrator. You must demonstrate expertise in managing complex Jira projects and workflows and configuring Confluence spaces effectively. A strong understanding of Atlassian configuration principles and governance is essential. We are looking for a proactive team player with a “no task is too small” mindset, an analytical problem‑solver who approaches challenges methodically and creatively, and someone with exceptional written and verbal communication skills who can simplify complex concepts and adapt to audience needs.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Salary

Denver, Colorado US‑11581: The annual salary range for this position is $99,000.00 – $198,000.00
Dakota Dunes, South Dakota US‑11572: The annual salary range for this position is $90,000.00 – $180,000.00
Irvine, California US‑11570: The annual salary range for this position is $108,000.00 – $216,000.00

Minimum Qualifications

• Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
• 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Location

Primary location: 55 Madison St, Denver, CO 80206-5419, United States of America

Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.