(USA) Personal Shopper - Sam's

Sam's Club; Nashville (TN); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Job summary

Sam's Club in Nashville, TN is seeking a team member to promote membership benefits and drive value of products and services. You will process Membership upgrades and credit accounts, and participate in sales events to meet membership goals.

Additionally, you will ensure safety, handle orders, assist Members, and deliver friendly service aligned with Walmart standards. This role offers competitive pay and comprehensive benefits as part of a collaborative team.

Responsibilities

• Promote membership benefits and value of products and services.
• Process Membership upgrades and credit accounts.
• Assist with Member order fulfillment including locating items and verifying invoices.
• Provide friendly Member service, resolve concerns and promote Walmart/Sam's Club products.

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits and promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials in accordance with Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations, carrying out tasks, communicating progress, and determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Respects the Individual, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and helps all associates thrive. Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity, and strengthens the team by mentoring others and recognizing contributions.

Acts with Integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, holding yourself and others accountable, and supporting Walmart’s goal of becoming a regenerative company. Works in a selfless, humble, self-aware, honest, fair, and transparent manner.

Serves customers and members by delivering results while putting the customer first, making decisions based on reliable information, balancing short- and long-term priorities, and considering how your work impacts the team’s ability to deliver on our purpose for all stakeholders. Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and driving continuous improvements with new technologies and skills.

Benefits and Compensation

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting, and can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates at Walmart and Sam's Club facilities.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location: 1300 ANTIOCH PIKE, NASHVILLE, TN 37211-4102, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.