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Sam’s Club in Joplin, MO is seeking a Membership Associate to provide information on membership benefits, promote Walmart/Sam’s Club products and services, and assist members with purchases.
You will process membership upgrades and credit accounts, participate in sales events, and help meet membership goals while upholding safety and company policies. A focus on customer service and problem resolution is essential.
Competitive hourly pay with benefits is offered, with opportunities for growth.
Position Summary...
Develops and supports Membership by providing information on Membership benefits and promoting the value of Company products and services. Process Membership upgrades and credit accounts, participate in sales and marketing events, and make efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling & disposing of hazardous materials, following Company steel standard guidelines and correcting/reporting unsafe situations to Management. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items ensuring accuracy of orders and invoices, securing items until Members arrive and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and other business partners; identifies priorities, deadlines and expectations; carries out tasks; communicates progress and information; recommends ways to address improvement opportunities and adapts to change; learns from feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns and promoting Company products and services. Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Respect the Individual: Embraces differences; creates a workplace where associates feel supported and connected through a culture of belonging; helps attract the best talent. Builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Strengthens the team by helping develop and mentor others; recognizes contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values to support our culture. Acts in a selfless, humble, self‑aware, honest, fair and transparent manner. Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information; balances short‑ and long‑term priorities and considers how own work impacts the team’s ability to deliver our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $17.00 to $25.00 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season or specific work performed. Multiple premiums may apply if applicable criteria are met.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location: 3536 Hammons Blvd, Joplin, MO 64804‑4451, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.