(USA) Lead Technician, Facility Services, Exterior Services - US

Walmart; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Walmart in Greensboro, NC is seeking a Lead Technician, Facility Services, Exterior Services to lead a team of exterior service technicians year-round, ensuring exceptional service and safe, clean exterior spaces.

The role requires 2+ years in landscaping/exterior maintenance, strong leadership, experience with work order tech, and ability to train staff on processes and safety. A valid driver's license is required, and the position offers growth within Walmart Facilities.

Qualifications

• High school diploma or equivalent is required.
• DOT physical and MEC certification during pre-hire, and maintain MEC card.
• Valid state-issued driver’s license and ability to pass MEC/MVR.
• No DUI/DWI or reckless driving within 3 years for CMV.
• No more than 2 moving violations in last 3 years for CMV.
• No serious FMCSA violations in 3 years for CMV.
• English reading/speaking required as per FMCSA 391.11(b)(2).
• 2 years’ experience in landscaping/gardening industry.

Responsibilities

• Lead a team of exterior service technicians to ensure service delivery.
• Train on processes, equipment usage and asset safety practices.
• Perform landscaping tasks and supervise safety compliance.
• Coordinate with operations to maintain exterior spaces and customer satisfaction.
• Manage work orders and record-keeping via technology.
• Uphold company policies and safety standards.

Skills

Leadership

Team leadership

Customer service

Problem solving

Safety awareness

Work order management

Grounds maintenance

Education

High school diploma or equivalent

Associate’s degree in horticulture

Tools

Work order software

Mobile devices

Job description

Position Summary...

What you'll do...

Lead Technician, Facility Services, Exterior Services

Job Overview

At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year‑round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

You can be successful if you have:

• Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
• Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
• Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record‑keeping
• Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Strong customer service orientation, with the ability to troubleshoot and prioritize work
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety

Education

High school diploma or equivalent is required

Certifications

• Valid, state‑issued driver's license
• Hold a valid state‑issued driver’s license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Ability to to successfully complete a DOT physical and secure medical certification during pre‑hire contingency and ability to maintain a minimum of a 90 day Medical Examiner’s Certification (MEC) card.
• Valid state‑issued driver’s license and able to pass a motor vehicle report.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle
• As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
• 2 years’ experience in the landscaping/gardening industry.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Associate’s degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Experience as landscaping/gardening crew leader or supervisor.
• Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• State/local licensing where required (for example, Florida, Texas, California).

Primary Location

2107 PYRAMID VILLAGE BLVD, GREENSBORO, NC 27405-5100, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.