(USA) Freight Flow Associate

Sam's Club; Franklin (TN); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off including parental leave

Company discounts

Educational benefits

Job summary

A leading retail warehouse chain in Franklin, TN is seeking individuals for a role that involves operating forklifts and providing excellent customer service. Responsibilities include organizing merchandise, ensuring safety, and assisting members with their needs. Candidates should have Forklift Certification, a customer service background, and be at least 18 years old. The position offers competitive pay structured within an hourly wage range of $21.00 to $29.00, along with an attractive benefits package.

Qualifications

• 90 days of prior experience with Forklift Certification.
• Must be 18 years of age or older.

Responsibilities

• Safely pick up, move, and position merchandise pallets.
• Receive stocks and organize merchandise and supplies.
• Provide member service and assist with purchasing decisions.
• Maintain safety of the facility.
• Ensure club pick up orders are filled accurately.
• Operate and maintain forklifts safely.

Skills

Forklift Certification

Customer Service

Retail Experience

Supervising a team

Tools

Pallet Jacks

Job description

Position Summary...

What you'll do...

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices

Operates forklift following Company standards and guidelines by safely picking up, moving, placing and positioning merchandise pallets

Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback

Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities and completing and retaining required paperwork, logs and other documentation

Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services

Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following company steel standard guidelines and correcting and reporting unsafe situations to management

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety and monitoring the area for shrink, security risks and safety

Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly, and performing occasional audits for accuracy

Inventory handles moves and displays goods in safe and correct ways, tracks goods, maintains in-stock levels and controls shrinkage in a timely manner, reports poor inventory practices and low in-stock levels in assigned area, uses inventory tools and equipment in safe and correct ways

Forklift operates and maintains forklifts in safe and correct ways, reports poor or unsafe conditions or practices in assigned areas, tells Management when forklifts are not in proper working order

Technology proactively identifies customers who need help, actively engages them and assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services and work areas and takes steps to fix the problem, properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems

Respect the Individual: embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent

Respect the Individual: works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence

Respect the Individual: strengthens the team by helping develop and mentor others, recognizes others contributions and accomplishments

Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us

Act with Integrity: acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent

Serve our Customers and Members: delivers results while putting the customer first

Serve our Customers and Members: makes decisions based on reliable information, balances short and long-term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders

Strive for Excellence: displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience

Strive for Excellence: drives continuous improvements, is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $21.00 to $29.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks.

Must be 18 years of age or older.

Preferred Qualifications

Customer Service Experience, Retail Experience, Supervising a team

Primary Location...3070 MALLORY LN, FRANKLIN, TN 37067-8304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.