(USA) Food & Consumables Coach

3M HEALTHCARE; Hurricane (WV); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Live Better U education program

Job summary

Walmart in Hurricane, WV seeks a Store Supervisor to lead and develop store teams, drive customer service excellence, and manage store operations. You will mentor associates, implement business initiatives, and ensure execution of plans to meet sales and service goals.

The role emphasizes data-driven decision making, shrink reduction, and delivering a high-quality customer experience through strong leadership and collaboration with store leadership and partners.

Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, acknowledgement of required CBC and firearms training.

Responsibilities

• Lead and develop teams by teaching, training and feedback to associates at all levels.
• Deliver exceptional customer service using the One Best Way model and community initiatives.
• Drive store financial performance by reviewing P&L, budgeting, forecasting and cost control.
• Hire, train, mentor hourly associates and set clear expectations and recognition.
• Coordinate activities with stakeholders to meet customer and business needs and track progress.

Skills

Supervisory experience

Retail experience

Team leadership

Education

Bachelor of Science in Business Management and Leadership

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model, managing and supporting customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL profit loss statements, managing and assisting in budgeting, forecasting and controlling expenses, confirming they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.

• Builds high performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.
• Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
• Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, and applies the EDLP and EDLC business models to all plans.
• Serve Our Customers and Members: Makes decisions based on data insights and analysis, balances short and long‑term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Salary and Compensation

The annual salary range for this position is $65,000.00 - $80,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)
• State Pay Differential (this job has an additional differential to meet legislative requirements, where applicable)

Minimum Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, acknowledgement of required completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, acknowledgement of current state‑issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job‑required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including the responsibility of performance management, mentoring, hiring, and firing.

Primary Location: HURRICANE, WV 25526-7450, United States of America.