USA - Customer Support Engineering - 10

Bartech Staffing; Sparks (NV); On-site; USD 55,104 - 56,481; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

529 college savings program

Job summary

A respected staffing organization is seeking a Customer Support Engineer to act as a liaison between clients and manufacturing. This on-site position in Sparks, NV, requires a Bachelor's degree in Engineering and a minimum of 5 years’ experience in automotive or electronics fields. The role includes verifying products, maintaining relationships, and ensuring quality communication. Competitive hourly wages are offered along with benefits such as medical, 401(k), and education savings programs.

Qualifications

• Minimum 5 years of experience in automotive manufacturing or electronics.
• Proven ability to communicate effectively with various teams.
• Training and experience with business and computer applications.

Responsibilities

• Serve as the communication bridge between customer and manufacturing facility.
• Perform analysis of non-conformances and verify products.
• Develop customer relationships to improve the product.

Skills

Experience with wiring harnesses

Strong computer literacy

Exceptional organizational skills

Effective communication

Data analysis and issue identification

Education

Bachelor's degree in Engineering

Tools

Excel

Word

Job description

Bartech Staffing is proud to partner with a global technology leader who is accepting applications for a Customer Support Engineer. This is a contractual opportunity, where the associate will sit at a client site in Sparks, NV. Hourly Pay Range $40 per hour to $41 per hour (W2)

As a Customer Support Engineer, you will serve as the primary link between the manufacturing facility and the customer plant. The successful candidate will reside on-site at the customer location and will act as a key communication channel, ensuring quality, responsiveness, and seamless coordination of activities involving product verification, issue resolution, and customer support.

Key Responsibilities

• Serve as the communication bridge between the customer plant and the manufacturing facility.
• Re-verify parts within the computer system.
• Perform a good first level analysis of non-conformances.
• Verify product and maintain product test equipment.
• Return non-confirming material.
• Input data into Incident Reporting System (IRS).
• Provide technical support and system understanding.
• Conduct/coordinate initial 24-hour containment.
• Be an integral part of the response teams.
• Write a weekly trip report.
• Develop customer relationships in the plant to improve the product and maintain or increase the business.

Qualifications

• Minimum 5 years of experience working with wiring harnesses, automotive manufacturing environments, and/or electronics.
• Bachelor's degree in Engineering (required).
• Strong computer literacy, including proficiency in Excel, Word, and email.
• Training and experience with business and computer applications.
• Exceptional organizational skills and attention to detail.
• Proven ability to communicate effectively with customers, engineers, and leadership teams
• Ability to analyze data, identify issues, and implement corrective actions quickly.

No C2C

Benefits

As a Customer Support Engineer with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment. At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience! Apply now! For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Keyword: Engineer, Wire Harness, Manufacturing

Impellam Group and its brands are equal‑opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre‑employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting [e-mail] or fill out this form to request accommodations.