(USA) Coach/Ops Mgr Trainee

Walmart; Aransas Pass (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail corporation is seeking a supervisor in Aransas Pass, TX, to lead teams, enhance customer service, and manage financial performance. The ideal candidate has retail and supervisory experience, effective communication skills, and a commitment to team success. This position offers competitive pay, various health benefits, and an opportunity for both professional growth and work-life balance.

Benefits

Medical, vision and dental coverage

401(k) and stock purchase options

Paid time off including parental and family care leave

Walmart-paid education benefits

Qualifications

• 2 years of retail experience and 1 year of supervisory experience.
• Successful completion of job-required trainings.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams effectively.
• Models exceptional customer service standards.
• Drives financial performance and manages expenses.

Skills

Leadership

Communication

Customer Service

Team Building

Education

2 years of college or equivalent experience

Job description

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tour to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives. Ex: store of the community and community outreach programs ensuring customer needs, complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in the designated business area. Provides supervision and development opportunities for hourly associates by hiring, training and mentoring associates assigning duties, setting clear expectations, providing associate recognition and promoting a belonging mindset in the workplace. Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs. Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans.

Respect the Individual

• Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent and recognizes others contributions and accomplishments.

Act with Integrity

• Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values, supports and fosters our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us, creates a sense of belonging, eliminates waste, participates in local giving.
• Acts in a self‑less manner and remains consistently humble, self‑aware, honest, fair and transparent.

Serve Our Customers and Members

• Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, applies the EDLP and EDLC business models to all plans.
• Builds decisions based on data insights and analysis, balances short and long‑term priorities, considers all stakeholders, makes plans accordingly.

Strive for Excellence

• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, supports others through change.

Minimum Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state‑specific requirements, a current state‑issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring and firing.

Primary Location

2501 W Wheeler Ave, Aransas Pass, TX 78336-5916, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

The hourly wage range for this position is $31.25–$38.46 plus differential to meet legislative requirements, where applicable. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location.