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Sam's East, Inc. is seeking a Customer Service focused associate in Midland, TX to explain membership options, assist with purchases, resolve issues, and maintain the gas station and car wash area. You will operate cash registers and handle multiple payment types while promoting Sam’s Club products and services.
The role offers competitive pay with performance-based bonuses and comprehensive benefits that support health, finances, time off, and education opportunities.
Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam’s Club products and services. Provides Customer/Member service by acknowledging the Customer/Member, identifying Customer/Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer/Member issues and concerns, and promoting products and services, while maintaining a safe shopping environment. Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage Maintains the Gas Station/Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment. Receives and stocks merchandise/supplies from distribution centers and suppliers throughout the facility and organizes and maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation. Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold. Operates and maintains Gas Station/Car Wash area equipment and provides product and services to Customers in accordance with Company policies and procedures.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
The hourly wage range for this position is $17.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or older
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
1500 TRADEWINDS BLVD, MIDLAND, TX 79706-2833, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.