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Sam's Club in Humble, TX is looking for a Customer Service Associate to communicate Membership benefits and provide support to customers. The role includes maintaining the Gas Station and assisting customers with their needs.
Qualifications include being at least 18 years old. The position offers competitive pay and various benefits including health coverage and paid time off.
Communicates and explains Membership types programs and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam’s Club products and services. Provides Customer Member service by acknowledging the CustomerMember, identifying CustomerMember needs, assisting with purchasing decisions, locating merchandise, resolving CustomerMember issues and concerns, and promoting products and services while maintaining a safe shopping environment. Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage.
Maintains the Gas Station Car Wash area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise supplies, identifying shrink and damages, and ensuring a safe work environment. Receives and stocks merchandise supplies from distribution centers and suppliers throughout the facility and organizes and maintains the facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs and other documentation. Operates equipment such as cash registers and related tools to process customer purchases using appropriate procedures for different payment types and items sold. Operates and maintains Gas Station Car Wash area equipment and provides product and services to customers in accordance with company policies and procedures.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected; creates opportunities for all associates to thrive and perform; and helps attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Strengthens the team by helping develop and mentor others, recognizing others contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience. Drives continuous improvement, is open to and uses new technologies and skills, and supports others through change.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.