(USA) Area Manager - Service Shop (Transportation)

Walmart Inc.; Hope Mills (NC); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Paid maternity and parental leave

PTO

Health plans

Live Better U

Job summary

Walmart Inc. in Hope Mills, NC is hiring an Area Manager – Transportation Service Shop to lead a 24/7 maintenance team that supports Walmart’s private fleet. You will drive safety, quality, and operational excellence while managing staffing, workloads, and repair programs to ensure fleet readiness.

The role focuses on cost control, performance reporting, and continuous improvement across the service shop, with opportunities to influence supply chain reliability and customer experience.

Qualifications

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance

Responsibilities

• Provide leadership in daily service shop operations with a strong focus on safety, quality, and compliance
• Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets
• Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness
• Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses
• Monitor performance metrics, identify loss or inefficiencies, and implement corrective actions
• Ensure associates are trained on maintenance procedures, safety standards, and company policies
• Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development
• Promote open, two‑way communication and address associate concerns by partnering with leaders and support teams
• Act as a safety champion, reinforcing Walmart’s zero‑loss mindset and leading by example

Skills

Leadership

Service shop ops

Staffing management

Budget analysis

Communication

Safety standards

Problem solving

Organizational skills

Adaptability

Education

Associate's degree in Business/Logistics

Bachelor's degree in Business/Logistics

Industrial certification (ASE/DOT)

Tools

Microsoft Office

DOT Transportation Certification

Job description

Hope Mills, NC

1057 Sand Hill Rd Hope Mills, NC 28348-9467

R-2687084

$80,000 - $120,000/yr

Regular/ Permanent

Position Summary

Are you ready to use your innovative mindset to help create a world‑class experience for customers at the World’s Largest Retailer? We are seeking an Area Manager – Transportation Service Shop to lead maintenance operations that support Walmart’s private fleet and ensure safe, reliable delivery of goods to our stores. As an Area Manager – Transportation Service Shop, you will lead a team of technicians in a fast‑paced, 24/7 service shop environment while maintaining the highest standards of safety, quality, and operational excellence. This role offers an opportunity to make a direct impact on Walmart’s supply chain performance and customer experience. About Walmart Transportation As a key member of Walmart Transportation, you will be part of a team that plays a critical role in keeping our supply chain running safely and efficiently. Our Transportation Service Shops provide preventative maintenance and repair services for Walmart’s private fleet of tractors, trailers, and equipment, enabling timely and dependable delivery of essential goods to our customers. This role is instrumental in supporting fleet reliability, safety, and continuous improvement across our network.

What You’ll Do

• Provide leadership in daily service shop operations with a strong focus on safety, quality, and compliance
• Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets
• Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness
• Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses
• Monitor performance metrics, identify loss or inefficiencies, and implement corrective actions
• Ensure associates are trained on maintenance procedures, safety standards, and company policies
• Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development
• Promote open, two‑way communication and address associate concerns by partnering with leaders and support teams
• Act as a safety champion, reinforcing Walmart’s zero‑loss mindset and leading by example

What You’ll Bring

• Strong leadership skills with the ability to motivate, develop, and hold teams accountable
• Working knowledge of service shop operations, maintenance processes, and safety standards
• Experience managing staffing, workloads, and productivity in a fast‑paced environment
• Financial and analytical skills to manage budgets and interpret business reports
• Strong organizational skills with the ability to manage competing priorities
• Problem‑solving skills with a continuous improvement mindset
• Effective communication skills to engage associates and cross‑functional partners
• Energy and adaptability to operate at enterprise scale

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

Beyond a competitive compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, paid time off, multiple health plans, and much more. At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $80,000.00 - $120,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) Stock

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• General Maintenance, Microsoft OfficeBachelors: Business, Bachelors: LogisticsASE Certification - Certification, DOT Transportation Certification - Certification

Primary Location

1057 SAND HILL RD, HOPE MILLS, NC 28348-9467, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount Card
• Get 10% off
• Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U
• 100% covered
• Earn a degree or in‑demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Medical, dental, vision, and wellness programs for you and your family
• Access mental health resources and assistance programs for life’s challenges
• Training, leadership programs, and clear paths to advance.
• Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
• Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
• With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
• Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
• Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.
• Join us at Walmart and grow your career alongside a community that feels like home.
• This isn’t just a workplace—it’s a destination for leaders eager to make a difference.