US Patriot Lead Retail Sales Associate

US PATRIOT LLC; Edwards (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

US Patriot/Galls, LLC is seeking a Full Time Lead Retail Sales Associate at Edwards AFB, CA. The role involves guiding soldiers and airmen to the right brands, processing sales, and delivering exceptional customer service on the sales floor.

You will support the Store Manager, greet customers, answer product questions, and help maintain attractive displays and inventory. A positive attitude and ability to work flexible hours are essential.

Qualifications

• High school diploma or GED is required.
• 1 year minimum of retail experience preferred (we will train).
• Friendly, outgoing and helpful demeanor.
• Ability to read and interpret documents and interact effectively with customers.
• Ability to operate a PC and Galls’ order management system.
• Must be able to stand for the entire shift.

Responsibilities

• Assist the Store Manager in various tasks.
• Greet every customer promptly and respond to needs.
• Answer inquiries on price, fabric, specifications, and usability of merchandise.
• Upsell and recommend add-on items to enhance the order.
• Set up displays and arrange merchandise to promote sales.
• Replenish stock and monitor floor inventory for availability.
• Maintain clean, orderly store at all times.
• Process paperwork efficiently and accurately.
• Provide information regarding contract specifications and products.

Skills

Retail experience

Customer service

Friendly demeanor

Order management system

Education

High school diploma or GED

Tools

Order management system

Job description

Current job opportunities are posted here as they become available.

Lead Retail Sales Associate (Full Time) - On Base, Edwards AFB, CA

Starting Rate: $18.75/hour

Come and join a FUN sales team with US Patriot! Great store, energetic team environment – great opportunity!

US Patriot is seeking a Full Time Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business including Nike, Oakley, and Under Amour. We have over 105 retail locations and multiple web portals to take care of our customers tactical gear needs.

US Patriot/Galls, LLC offers many benefits to include:

• Excellent medical/dental and vision coverage— Eligible 1 st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Vacation and Personal Time
• Paid Holidays
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

As Lead Retail Sales Associate in a US Patriot/Galls store, you can expect to provide exceptional customer service to our soldiers and airmen. You will interact with our customers on the sales floor; process sales, assist with product questions and help customers select the right products to meet their needs.

WHAT YOU WILL DO

• Responsible for assisting the Store Manager in various tasks
• Greets every customer in a prompt timely manner and alert and responsive to all customer needs.
• Answers customer’s inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Up-sells customers on other products, and recommends add on items to enhance the customer’s order
• Sets up advertising displays and folds and arranges merchandise to promote sales.
• Replenishes merchandise and participates in monitoring of floor stock to assure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Fills out all paperwork correctly and efficiently
• Provides information regarding contract specifications and products associated with contract
• Handles irate customers in a professional courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside retail department to assure customer needs are met with 100% accuracy
• Adhere to company mission, policies, procedures, and practices

WHAT YOU WILL BRING

• High school diploma or GED
• 1 year minimum of retail experience preferred. We will train!
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience a plus
• Ability to read and interpret documents such as department specifications and must be able to interact effectively with customers
• Ability to calculate figures and amounts, and ability to operate a PC and Galls’ order management system
• Must be able to work with minimum amount of supervision under pressure situations.
• Good grammar voice and diction, with a high attention to detail
• Ability to stand for entire shift
• Ability to operate and use all equipment necessary to operate the store
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours 7 days a week