[US DC] Associate Field Learning Manager

Hellofresh; Phoenix (AZ); On-site; USD 69,000 - 79,000; Full time

Benefits offered by this job

401K company match

Generous PTO

Comprehensive health and wellness

HelloFresh discount 85%

Employee Resource Groups

Job summary

HelloFresh in Phoenix, AZ is seeking a Field Learning Associate Manager to lead the learning program in our Fulfillment Center. You will develop Field Learning Specialists and Ops Trainers, partner with operations and Field Learning, and drive onboarding and on-the-job training across the site.

You will manage training initiatives, ensure compliance, track progress, and promote food safety and a customer-focused culture.

Qualifications

• Bachelor's degree or higher in a relevant field plus experience in training or learning delivery.
• Experience leading, training and developing exempt and non-exempt teams in fast-paced environments.
• Proven facilitation skills and classroom-style teaching.

Responsibilities

• Manage and develop Field Learning Specialists and Ops Trainers to remove training barriers.
• Partner with local team and cross-functional leadership to deliver site-level training products.
• Share and exchange best practices with Field Learning network.
• Manage DC relationships and deliver a positive experience to site partners and support teams.
• Review DC-level reporting and communicate progress to senior leadership.
• Oversee training initiatives, ensure deadlines, and assess needs-based progress.

Skills

Leadership

Training

Communication

Google Suite

Customer focus

Organization

Education

Bachelor's Degree in Supply Chain or related field

Specialist Degree or Certification in Education/Adult Learning

Tools

Google Workspace

Job description

Field Learning Associate Manager

Shift -Monday-Friday 8:00 am-5:00 pm

As a Field Learning Associate Manager and a member of the leadership team in one of our Fulfillment Centers, your role will be to manage the learning needs of all employees in the building. Your role will support the creation and delivery of products that improve the overall onboarding and the on- the - job learning experience. You will be the site POC for Field Learning and a key player building internal and external relationships between operations and Field Learning.

You will...

Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers

Partner with the local team and cross functional leadership to deliver training products at a site level.

Share and exchange best practices with direct reports and peers within the Field Learning network.

Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)

Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners.

Oversee training initiatives, ensuring deadlines are met, conduct needs-based assessments internally while evaluating and communicating progress to Sr. Field Learning Managers.

Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site.

Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience.

Promote food safety, quality and a safety-first culture at a site and national level.

You are...

Personable: you are interested in training others and enjoy the challenges that come with teaching others

Versatile: you are a committed partner that focuses on developing and leading teams

Bold: you are a flexible, organized and optimistic

Bright: you have successfully contributed to major projects, training initiatives and supported programs in a warehouse environment, retail or food service environment.

Innovative: You are open minded to alternative approaches that support local initiatives

Customer-focused: You are obsessed with delivering a positive customer experience and you strive to deliver a product that is second to none

Able to lift up to 50 pounds with or without assistance

Able to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation

Able to work in a cold environment , sit for periods of time for virtual team meetings, and well versed in computers.

You have…

Bachelor's Degree, Specialist Degree or Certification in Supply chain, Education, Business management, Project Management, Adult Learning and Training other relevant fields

2 + years of employee engagement, team building and training teams in fast paced environments such as Retail/ Hospitality/ Tech or Production/ Warehouse management

2 + years' work experience directly leading, training and developing exempt and non- exempt team members to maximize results

Proven experience in communication and facilitating teachings in a classroom setting

Willingness to travel up to 15 % of the time

Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy

Organized and able to manage multiple deliverables at a time

Proven experience in Google suites applications

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

Generous PTO and flexible attendance policy

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#JD1008

Arizona Pay Range

$69,300—$79,200 USD