US Business Digital Commerce Platforms Lead

Apple, Inc.; Cupertino (CA); Presencial; USD 150.000 - 226.000; Jornada completa

Descripción de la vacante

Apple seeks a US Business Digital Commerce Platforms Lead to drive integration roadmaps across procurement platforms used by enterprise customers. You will assess end-to-end buying journeys, optimize catalogs and ordering workflows, and lead improvements for scalable enterprise purchasing.

Build direct relationships with platform partners, work cross-functionally to improve Apple’s out-of-the-box experience, and translate customer insights into platform requirements and priorities.

Formación

• 6+ years of experience in enterprise platform integrations, digital commerce, eProcurement, or B2B channel technology.
• Strong working knowledge of B2B integration patterns: punchout catalogs (cXML/OCI), EDI, API-based ordering, and catalog syndication.
• Experience with enterprise software vendors, ERP platforms, commerce platforms, or platform partners in technical, product, strategy, partnership, or business development roles.
• Understanding of enterprise IT procurement workflows and how large organizations standardize technology purchasing.
• Proven ability to influence cross-functional teams and external partners without direct authority.
• Strong business-process fluency translating technical concepts into priorities.
• Analytical mindset with data-driven approach to prioritizing improvements and measuring impact.
• Excellent written and verbal communication skills for leadership and external partners.
• Bachelor's degree or equivalent experience.

Responsabilidades

• Integration Execution & Systems: drive integration priorities across eProcurement and reseller platforms.
• Partner with internal teams to improve Apple show-up across partner platforms.
• Research, map, and improve end-to-end device selection and buying journey for enterprise customers.
• Define and track metrics for platform performance, adoption, transactions, and CX.
• Communicate priorities, influence stakeholders, and build business cases for investments.

Conocimientos

Enterprise platform integrations

B2B channel technology

Data-driven decision making

Cross-functional influence

Educación

Bachelor's degree or equivalent experience

Herramientas

ERP platforms

Commerce platforms

Platform partners

Descripción del empleo

US Business Digital Commerce Platforms Lead

Cupertino, California, United States Sales and Business Development

The people here at Apple don't just create products—they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers.

Description

The US Enterprise Channel Digital team transforms how enterprise customers discover, select, and purchase Apple products through reseller and procurement platforms. As the Digital Commerce Platforms Lead, you drive execution of Apple's integration roadmap across the procurement platforms where our largest customers transact. You'll assess how systems connect from customer to reseller to fulfillment, identify gaps in eProcurement integrations, catalog feeds, and ordering workflows, and lead improvements that make Apple easier to buy at scale. You'll build direct relationships with leading platform partners and work cross-functionally to improve how Apple shows up out of the box. The end-to-end buying journey informs your priorities, but the core of this role is the systems, integrations, and partner relationships that power enterprise commerce.

Responsibilities

• Integration Execution & Systems
• Drive Apple's integration priorities across the eProcurement and reseller platforms where our largest enterprise customers transact, partnering with leadership to shape strategy and roadmap.
• Assess the full procurement path from customer to reseller to fulfillment, identifying gaps and friction across eProcurement integrations, punchout catalogs, catalog feeds,
• API-based ordering, and B2B order flows.
• Lead improvements to how Apple products appear and transact within procurement platforms, including catalog configuration, product content, platform capabilities, and purchasing workflows.
• Identify emerging platform capabilities and integration patterns that make it easier for enterprise customers to buy Apple at scale, and recommend where to invest.
• Partner & Stakeholder Management
• Build and maintain direct relationships with leading procurement platform partners and reseller digital teams, aligning platform improvements with their existing B2B commerce infrastructure and customer experiences.
• Partner with internal cross-functional teams to improve how Apple shows up out of the box across partner platforms.
• Communicate platform priorities clearly, influence stakeholders, and align teams around shared goals. Contribute to business cases that help leadership secure investment in high-impact integration and journey improvements.
• Buying Journey & Customer Experience
• Research, map, and continuously improve the end-to-end device selection and buying journey for enterprise customers, from new hire rollout through lifecycle management.
• Translate customer and partner insights into platform requirements and input to roadmap priorities.
• Measurement & Performance
• Define and track key metrics, including procurement platform performance, platform adoption, transaction success, buying journey conversion, and customer experience quality across channels.
• Use data to prioritize improvements, build business cases, and measure the impact of integration investments.

Minimum Qualifications

• 6+ years of experience in enterprise platform integrations, digital commerce, eProcurement, or B2B channel technology.
• Strong working knowledge of B2B integration patterns: punchout catalogs (cXML/OCI), EDI, API-based ordering, and catalog syndication.
• Experience working directly with enterprise software vendors, ERP platforms, commerce platforms, or platform partners in a technical, product, strategy, partnership, or business development capacity.
• Understanding of enterprise IT procurement workflows and how large organizations standardize technology purchasing.
• Proven ability to influence cross-functional teams and external partners without direct authority.
• Strong business-process fluency with the ability to translate technical integration concepts into customer, partner and business priorities.
• Analytical mindset with experience using data to prioritize improvements, develop business cases, and measure impact.
• Excellent written and verbal communication skills, with the ability to present complex platform and commerce concepts clearly to leadership and external partners.
• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Experience in product management, platform strategy, or digital commerce within a B2B or enterprise environment.
• Experience mapping and optimizing multi-step buying journeys across enterprise customers and channel partners.
• Knowledge of enterprise procurement platforms and how products are surfaced, configured, and transacted within them.
• Ability to translate customer and partner insights into platform requirements, roadmap priorities, and business cases.
• Experience in B2B eCommerce operations and digital merchandising.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $149,700 and $225,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.