Urgent Care Technician

Solantic Corporation; Jacksonville (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Solantic Corporation in Jacksonville is seeking a Patient Care Assistant to support providers and care teams in an ambulatory clinic. The role involves assisting with exams and procedures, triaging patients, recording vitals, preparing rooms and ensuring accurate documentation.

You will maintain patient confidentiality, adhere to safety standards, and participate in ongoing staff training as required. This is an on-site position supporting the Operations department.

Qualifications

• High school diploma or GED required.
• BLS certification from a hands-on course required; preferred from Red Cross/ASHI/NSC.

Responsibilities

• Assist provider with exams, procedures and other direct patient care under supervision.
• Triages patients, measures vitals, and records information.
• Prepare treatment rooms and escort patients to exam rooms.
• Notify provider of patient condition changes and discuss labs.
• Maintain documentation and ensure compliance with regulations.
• Cross-train for front desk tasks like scheduling and insurance verification.

Skills

Teamwork

Communication

Education

High school diploma or GED

BLS certification (hands-on)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Title :

DateEffective :

9/1/2021

FLSA :

Non-Exempt

DateRevised :

3/17/2026

Reports to :

Center Manager

Home Cost #:

Department :

Operations

# of Pages :

2

Position Summary

Performs basic ancillary skills to assist provider to meet the specific needs of patients.

Duties and Responsibilities

Assists provider with exams, procedures and other processes related to direct patient care under direct supervision. This includes, but may not be limited to:

• Assists provider with exams, procedures and other processes related to direct patient care under direct supervision. This includes, but may not be limited to:
  • Specimen collection and completion of lab paperwork
  • Applying splints as directed by provider
  • Setting up procedures as trained when ordered by provider
• Triages patients, measures vital signs, and records information on patients' charts
• Provides timely follow up regarding lab results under the direction of the provider
• Prepares treatment rooms for examination of patients and brings patients from the waiting room to an exam room in a timely manner
• Consistently communicates with patients on wait times, provides direction to the next step in the treatment process
• Maintains clear, appropriate, and accurate documentation
• Notifies provider of patients ready for exam, room number, vitals, and chief complaint
• Observes and communicates changes in the patient's condition to the provider on duty
• Participates in the completion of the daily checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State Regulations
• Checks all supplies and medications including sample medications for expiration (monthly)
• Treats patients and co-workers consistent with the CareSpot Mission statement, Vision, Values.
• Adheres to established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards, as well as all protocols
• Maintains patient confidentiality, including shredding of any patient information
• Maintains appropriate licenses and continuing educational requirements
• Participates in education programs and attends meetings or training sessions as required
• Makes suggestions to management for improving the clinics' performance and patient's experience
• Cross trained to perform front desk operations such as scheduling, answering phones, insurance verification and other duties as assigned
• Performs other duties as assigned to promote high-quality, cost-effective patient care and an efficient, productive work environment

Experience, Skills and Education

• Minimum of High school diploma/GED required
• BLS certification from a hands-on course is required; Red Cross, American Safety Health Institute, or National Safety Council are preferred.
• Prior experience in a healthcare setting such as an emergency department, urgent care or other ambulatory care clinic is preferred
• Ability to work in a team environment

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.

Clinic - While performing the essential functions of the job the team member comes in contact with patients in a wide variety of circumstances. They may be exposed to unpleasant situations including accidents, injuries, illnesses, and patient elements.