Urgent Care Tech

St. Luke’s Health Network, Inc.; Wagnerville (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Luke's Health Network, Inc. is seeking an Urgent Care Technician to support both Urgent Care and Occupational Medicine. The role includes clerical and clinical duties to ensure smooth operations and quality patient care.

The position involves assessing patient acuity, escorting to exam rooms, obtaining medical history and vital signs, and coordinating care with providers. It also covers scheduling, point-of-care testing, and assisting nursing staff to deliver patient-centered care.

Qualifications

• High school diploma or equivalent.
• Basic computer skills required.
• Medical terminology a plus.

Responsibilities

• Assesses patient acuity, escorts to exam rooms, gathers medical history and vitals, and prepares patient and room for visit.
• Schedules patients for advanced care with specialty providers and other clinical services as needed.
• Performs point-of-care testing per protocol and maintains equipment; handles specimen collection with proper chain-of-custody protocols.
• Assist nursing staff and Providers to support delivery of high-quality, patient-centered care.

Skills

Patient care

Clerical duties

Vital signs

Team collaboration

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Urgent Care Technician supports both Urgent Care and Occupational Medicine by performing clerical and clinical duties, ensuring smooth operations and quality patient care as a vital member of the Care Now service line.

JOB DUTIES AND RESPONSIBILITIES

• Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit.
• Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed.
• Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms. Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood).
• Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients.

PHYSICAL AND SENSORY REQUIREMENTS

• Sit up to 2 hours per day; 1 hour at a time.
• Stand for up to 8 hours per day; 6 hours at a time.
• Walk up to 6 hours per day; 10 minutes at a time.
• Consistently lift, carry, and push objects up to 10 lb.
• Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher.
• Frequently stoop and bend and reach above shoulder level.
• Must be able to perceive attributes of an object through touch.
• Must be able to hear as it relates to normal conversation and high/low frequencies.
• Must be able to see as it relates to general, near, far, color, and peripheral vision.

EDUCATION

High school diploma or equivalent is required.

TRAINING AND EXPERIENCE

Basic computer skills required. Medical terminology a plus.

St. Luke's University Health Network is an Equal Opportunity Employer.