Urgent Care Client Care Representative- Avon, OH

AcutePet Urgent Care; Avon (OH); On-site; USD 48,712,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Disability insurance

No overnights

Birthday paid holiday

Paid parental leave

Paid time off

Training & education

Job summary

AcutePet Urgent Care is opening a new urgent care center in Avon, OH, inviting veterinary client care representatives to join and help build a patient-first team. The organization emphasizes employee well-being, extensive benefits, ongoing training, and a collaborative culture rooted in veterinary service excellence.

Ideal candidates will bring enthusiasm for delivering exceptional client and pet experiences in an urgent care setting.

Qualifications

• Ideal candidates are passionate about providing colleagues, clients, and pets with great experiences, especially in an urgent care environment.

Skills

Customer service

Job description

Urgent Care Veterinary Client Care Representative

AcutePet Urgent Care is seeking veterinary client care representatives to join us in opening a new urgent care center in Avon, OH. We are building healthy and sustainable environments dedicated to our local communities while respecting life outside of work. The possibilities are endless— come help define the future of veterinary medicine and develop a talented team from the ground up!

At AcutePet Urgent Care, our DVM founders and owners share a combined 60 years of veterinary experience as clinicians, hospital creators, and executive operators. Our leadership team is comprised of professionals with extensive veterinary experience. We are reimagining the current veterinary landscape with an employee-centric focus where teams feel valued, respected, and heard. Our commitment extends to addressing the distinct challenges faced by the veterinary profession.

At the core of our vision is the celebration of our dedicated teams, focusing on well-being - both professionally and mentally. We have designed forward-thinking compensation and benefit plans to ensure every team member feels genuinely valued and well-cared for. A work environment that is safe, inclusive, and enjoyable.

AcutePet Urgent Care aspires to give pet owners access to exceptional urgent care for their beloved pets while collaborating with our teams and the profession to ensure that access to high-quality veterinary care is sustainable into the future. Our DVMs will help provide a seamless connection between primary and emergency care, changing how veterinary care is sought and delivered.

“When pets speak, we know how to listen.”

Qualifications:

Ideal candidates are passionate about providing colleagues, clients, and pets with great experiences, especially in an urgent care environment. Previous client service experience in an animal care setting is a plus.

Compensation and Benefits:

• Our full suite of benefits includes 100% company-paid employee health, dental, and life insurance premiums. Additional employer-sponsored vision, disability insurance, and many other offerings!
• No overnights or major holidays. Plus, your birthday is a paid holiday!
• Up to six weeks of paid parental/adoptive leave.
• Paid time off to allow you to maintain a healthy balance of work and personal time.
• Compensation includes $17-22 hourly base pay.
• Ongoing training and continuing education.

AcutePet Urgent Care is an equal-opportunity employer. We celebrate and support diversity and inclusion and are committed to empowering diverse experiences, skills, and perspectives within our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.