Urban Outfitters Visual Merchandising Manager

Urban-Outfitters-7e13a49d; Pasadena (CA); On-site; USD 40,000 - 47,000; Full time

Job summary

URBN in Pasadena seeks a Visual Merchandising Manager to lead in-store merchandising and display, collaborating with the team to create an inspiring customer journey. You will blend brand storytelling with sales discipline, guiding the store toward strong financial results and a compelling visual environment.

The role requires 3+ years in store visual merchandising and leadership, with a track record of developing talent, floor planning experience, and flexibility to work evenings and weekends

Qualifications

• Passion for UObrand.
• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning.
• Proven record of developing great talent.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Act as a brand representative reflecting URBN values and partner with the Display Artist to create an engaging visual experience for customers.
• Deliver exceptional, personalized yet efficient customer experiences and support store sales.
• Drive in-store creative marketing, merchandising activations and support store teams to maximize sales and store impact.
• Lead recruitment, hiring, mentoring and training to develop department and display teams.
• Coach teams on processes, merchandise placement, standards and visual display.
• Manage visual direction from planning through execution within budgets and timelines.
• Analyze store performance using company tools to identify opportunities and take measured visual risks for impact.

Skills

Store leadership

Visual merchandising

Financial results

Floor planning

Talent development

Flexibility

Job description

Location

This position is located at 139 W Colorado Blvd, Pasadena, California, 91105 United States

Role Summary

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
• Delivers exceptional customer experiences that are engaging and personalized, yet efficient
• Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment

Leadership + Team Management

• Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth
• Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
• Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team

Visual + Business Operations

• Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
• Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
• Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
• Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager

Role Qualifications

• Passion for UObrand
• 3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of delivering financial results
• Experience with floor planning
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

USD $29.62 - USD $29.62 /Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.