Urban Outfitters Visual Merchandising Manager

Urban Outfitters; Burlington (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters in Burlington, MA is seeking a Visual Merchandising Manager to lead store display and merchandising strategy, partnering with the store team to create an inspiring visual experience for customers. You will oversee planning, execution, and adherence to brand standards.

The role emphasizes developing talent, coaching department and display teams, driving sales through impactful visuals, and managing daily operations including payroll and safety compliance.

Qualifications

• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning and store processes.

Responsibilities

• Manage visual direction and merchandising from planning to execution.
• Coach department and display teams to improve processes and standards.
• Drive store operations, payroll, safety, and policy adherence.
• Collaborate with Store Manager and Display Artist on visuals and priorities.
• Analyze store performance and identify opportunities to maximize sales.

Skills

Visual merchandising

Leadership

Floor planning

Merchandise placement

Job description

Location

This position is located at 75 Middlesex Turnpike, Burlington, Massachusetts, 01803 United States

Role Summary

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
• Delivers exceptional customer experiences that are engaging and personalized, yet efficient
• Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment

Leadership + Team Management

• Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth
• Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
• Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team

Visual + Business Operations

• Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
• Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
• Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
• Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager

Role Qualifications

• Passion for UObrand
• 3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of delivering financial results
• Experience with floor planning
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

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Pay Range

Starting from USD $25.50/Hr.