Urban Outfitters Creative Merchandise Manager - Home

Urban-Outfitters-7e13a49d; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

PTO

Employee discounts

Retirement plan

Job summary

Urban Outfitters is seeking a Creative Merchandising Manager to ensure Home category priorities are visible across retail and digital channels. You will align go-to-market strategies with the customer experience and maintain a customer-centric focus across all decisions.

In this role you will lead cross-functional efforts, collaborate with Buying, Visual Merchandising, Digital, and Brand Marketing teams, and manage key item messaging and campaigns across touchpoints.

Qualifications

• Independent and autonomous in approach to work.
• Strong collaboration and organizational skills.
• Attention to detail across multiple projects.
• Ability to think creatively and adapt quickly.
• Excellent communication and verbal etiquette.
• Proactive with new ideas and curiosity.
• Open to feedback and constructive direction.
• Proficient in Google Workspace tools.
• Experience with Figma, Asana and Adobe Creative Suite is a plus.

Responsibilities

• Build relationships with Buying partners to align seasonal assortments and messaging.
• Manage internal processes and track project deadlines.
• Create monthly message planning documents for teams.
• Partner with Visual Merchandising to translate strategies into retail environments.
• Select imagery for in-store displays of key items.
• Coordinate with Digital team to align product priorities and messaging.
• Manage weekly email and site placements to support sales goals.
• Act as primary contact for Brand Marketing to anchor campaigns.
• Coordinate with studio and styling for editorial shoots.
• Monitor market trends relevant to Urban Outfitters customers.
• Use weekly ecommerce handoffs to identify trends and upcoming items.
• Develop reactive messaging for weekly business needs.
• Foster open communication with cross-functional partners.
• Support the Creative Merchandiser with SKU info and samples.

Skills

Autonomous work

Collaborative skills

Detail oriented

Creative thinking

Communication skills

Proactive attitude

Feedback responsiveness

Google Suite

Figma

Asana

Adobe Creative Suite

Buying experience

Styling experience

Tools

Figma

Asana

Adobe Creative Suite

Job description

Role Summary

Urban Outfitters is looking for a Creative Merchandising Manager who ensures the Home categories priorities appear effectively across retail and digital channels. This role aligns cross-functional go-to-market strategies with the customer experience, focusing on relevant occasions and keeping the customer voice at the center of all decisions. The Manager serves as a key departmental leader, representing the team to partners and building collaborative relationships to execute product strategies across all touchpoints.

Role Responsibilities

• Build strong relationships with Buying partners to understand seasonal assortments and develop realistic, high-impact messaging for key volume-driving items.
• Manage internal processes and track project deadlines.
• Create monthly message planning documents as a central resource for teams, ensuring alignment on inventory, investments, and delivery dates.
• Partner with the Visual Merchandising team to translate seasonal and monthly strategies into engaging retail environments.
• Select imagery featuring key items for in-store displays.
• Collaborate with the Digital team to align product priorities with sales needs, identify opportunities, and adjust messaging to remain agile.
• Manage weekly email and site placements to support sales goals and highlight key merchandise.
• Act as the primary contact for Brand Marketing to ensure sales-driving products anchor emotional brand campaigns.
• Coordinate with studio and styling teams to ensure key items are featured in editorial shoots.
• Monitor market trends and newness relevant to the Urban Outfitters customer.
• Use weekly ecommerce handoffs to identify trends and flag upcoming key items.
• Proactively develop reactive messaging to support weekly business needs, leveraging existing assets where possible.
• Foster open communication and strong collaboration with cross-functional partners.
• Support the Creative Merchandiser by gathering SKU information, requesting samples, and organizing sample racks for marketing reviews.

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Role Qualifications

• Independent and autonomous ways of working
• Strong collaborative and organizational skills
• Ability to work on multiple projects, with multiple timelines, while maintaining an excellent attention to detail
• Proven aptitude for quick, creative, and adaptive thinking
• Excellent communication skills, collaborative and strong verbal etiquette
• Pro-active with new ideas and have a healthy curiosity
• Ability to problem solve and follow direction
• Excellent organizational, time management, communication, and detail-oriented skills
• Ability to respond to feedback positively and constructively
• Working knowledge of Google Suite
• Experience with Figma, Asana and Adobe Creative Suite is a plus
• Buying knowledge and styling experience is a plus

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.