Urban Outfitters Brand Ambassador

URBN Urban Outfitters, Inc.; Tulsa (OK); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion and 1

Job summary

URBN Urban Outfitters, Inc. in Tulsa, OK is seeking Brand Ambassadors who bring personal style and energy to the sales floor. You’ll help create authentic, fun experiences for customers, stay current on product drops and trends, and keep the store looking on-brand.

Ideal candidates enjoy fashion, culture, and retail, with a people-first mindset and a collaborative attitude. Flexible scheduling and growth within the brand are offered.

Qualifications

• Genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset with a collaborative attitude.
• Comfort in a fast-moving, ever-changing environment.

Responsibilities

• Bring the Brand to Life by staying in the know on product drops and trends in-store and online.
• Engage customers with authentic conversations and share enthusiasm for products.
• Maintain an inspiring, organized, easy-to-shop space; handle restocking and styling displays.
• Assist customers using in-store tech for in-store, online, or hybrid shopping.
• Be open to trying new things and learning on the go; work as a team with positive energy.

Skills

Love for UO

Personal style

People-first

Collaborative

Fast-paced environment

Flexible scheduling

Retail experience

Education

Retail/customer service experience bonus

Tools

In-store tech

Job description

Location

This position is located at 3340 S Peoria Ave, Tulsa, Oklahoma, 74105 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to LifeShow up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on‑brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people‑first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast‑moving, ever‑changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands‑on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

Starting from USD $10.58/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non‑discrimination and anti‑harassment policies, we offer anti‑harassment training to managers and employees.