Urban Outfitters Brand Ambassador

Urban-Outfitters-7e13a49d; San Jose (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Team celebrates you

Flexible scheduling

Employee discount

Growth opportunities

Hands-on fashion experience

Job summary

Urban Outfitters in Santa Clara, CA is hiring Brand Ambassadors to bring the store experience to life through authentic interactions, trend awareness, and a love for fashion. You’ll engage shoppers, style displays, and help create an inviting atmosphere.

This role emphasizes flexibility—nights, weekends, and holidays—team collaboration, and staying curious. No formal retail experience required, but a people-first mindset and energy are a plus. Competitive pay at $18.70 per hour.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset; you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective shape the UO experience.
• Create the Energy on the Salesfloor: engage customers with authentic conversations and share enthusiasm for products.
• Make Shopping Seamless: keep the space organized, restocked, and on-brand.
• Use in-store tech to support customers across in-store, online, or hybrid shopping.
• Stay Curious + Flexible: adapt and learn as you go, daily routines vary.
• Work as a Team: support teammates and contribute to a positive store atmosphere.

Skills

Love for Urban Outfitters

Personal style

People-first mindset

Collaborative attitude

Adaptability

Flexible scheduling

Retail or customer service (nice to)

Job description

Location

This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to LifeShow up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

USD $18.70 - USD $18.70 /Hr.