Upstate Tepezza Account Manager Overlay

Amgen SA; New York (NY); On-site; USD 145,000 - 215,000; Full time

Benefits offered by this job

Flexible work models

Total rewards plan

Job summary

Amgen is seeking an Overlay Specialty Account Manager for TEPEZZA in the United States. You will represent TEPEZZA to physicians, establish product sales, and manage total territory accounts to meet or exceed targets.

The role requires coordinating with patient services and market access, building strong customer relationships, and navigating access and reimbursement, with substantial travel and adherence to compliance standards.

Qualifications

• Bachelor’s degree or higher with related sales experience in pharma/biotech/medical device or hospital sales
• Experience in account management and sales in specialty or endocrinology/ophthalmology spaces is preferred
• Strong collaboration skills to coordinate across field teams and reimbursement partners

Responsibilities

• Develops territorial business plans to achieve and exceed sales goals
• Promotes TEPEZZA in line with labeling and regulatory guidelines
• Addresses access and reimbursement issues with key stakeholders
• Builds strong customer relationships and understands client goals
• Meets or exceeds corporate sales targets
• Communicates territory activity to leadership accurately and timely
• Drives product demand through disease state and product information education
• Provides feedback to leadership and colleagues on market changes
• Adheres to compliance policies including PhRMA code
• Collaborates with patient services and market access teams to meet business goals
• Educates healthcare professionals and office staff on care options
• Attends medical congresses and society meetings as needed
• Manages budgeted promotional and operational efforts
• Maximizes use of resources to meet territory and account goals
• Completes all training and administrative duties promptly
• Operates as part of a high-performance team
• Performs other duties as assigned

Skills

Sales excellence

Interpersonal skills

Communication skills

Team coordination

Industry knowledge

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate degree

High school diploma

Tools

Microsoft Office

Job description

No relocation assistance provided for this role.

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Account Manager - TEPEZZA

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.

The Overlay Specialty Account Manager is responsible for providing account management support to accounts within the District.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs,
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Perform such other tasks and responsibilities as requested by the Company.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Account Manager – Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

Master’s degree & 6 years of collective account management experience, sales, & commercial experience

OR

Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience

OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:

• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Approximately 80% travel (may vary by territory), including overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.