Upscale Medical Spa: Medical Assistant / Front Desk

Greenwich Medical Spa; United States; In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee services allowance

Employee discount

Paid time off

Paid holidays

Health, dental, & vision insurance

Voluntary supplemental insurance (Hosp

Descrizione del lavoro

Greenwich Medical Spa (GMS) is seeking a full-time Medical Assistant/Front Desk for our Newtown location. The role blends patient-facing front desk duties with clinical support, escorting patients, preparing rooms, obtaining consents, and stocking treatment areas.

As the front line, you will greet and educate patients on skin care products, schedule and checkout appointments, and assist clinicians in treatment rooms. Experience in luxury hospitality and Zenoti is a plus.

Competenze

• Preferred experience in Luxury Hospitality or an equivalent related industry.
• Demonstrated commitment to Exceptional Customer Service.
• Experience providing a High-End Client Experience.
• Comfortable working in an Upscale Spa Environment.

Mansioni

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Responsible for meeting, greeting and educating patients on skin care products and treatments
• Scheduling appointments and checking out patients
• Maintaining all areas of the Medspa - public areas and treatment rooms
• Strong understanding of all services and products offered
• Able to answer inquiries from patients
• Ability to lead in the sale of product or service
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Prior experience with Zenoti a plus!
• Other duties as assigned.

Conoscenze

Customer service

Front desk operations

Sales

Communication

Strumenti

Zenoti

Descrizione del lavoro

Greenwich Medical Spa (GMS) is seeking a full-time Medical Assistant/Front Desk for our Newtown location. The role blends patient-facing front desk duties with clinical support, escorting patients, preparing rooms, obtaining consents, and stocking treatment areas.

As the front line, you will greet and educate patients on skin care products, schedule and checkout appointments, and assist clinicians in treatment rooms. Experience in luxury hospitality and Zenoti is a plus.