Upscale Cocktail Server — Guest Experience Pro

Live! Casino & Hotel Louisiana; Bossier City (LA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading casino and hotel in Louisiana is seeking team members for guest service roles. Responsibilities include greeting guests, serving food and beverages, and managing cash handling procedures. Candidates must have a high school diploma, effective communication skills, and the ability to work in a fast-paced, smoke-filled environment. The position requires RAMP certification and compliance with state gaming regulations. Candidates should be prepared for physical demands and flexible hours, including nights and weekends.

Qualifications

• Must be RAMP certified.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency.
• Ability to lift and carry 30 pounds unassisted.

Responsibilities

• Greet guests and provide prompt, accurate, and courteous service.
• Guide guest experience and sell food and beverage items.
• Perform additional duties as assigned.

Skills

Communication skills

Ability to withstand physical demands

Knowledge of Responsible Gaming Program

Ability to work in smoke filled environments

Full working knowledge of POS

Education

High school diploma or equivalent

Job description

A leading casino and hotel in Louisiana is seeking team members for guest service roles. Responsibilities include greeting guests, serving food and beverages, and managing cash handling procedures. Candidates must have a high school diploma, effective communication skills, and the ability to work in a fast-paced, smoke-filled environment. The position requires RAMP certification and compliance with state gaming regulations. Candidates should be prepared for physical demands and flexible hours, including nights and weekends.