Upscale Cocktail Server & Guest Experience Expert

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Cocktail Server - Lounge to deliver an elevated beverage experience in an upscale resort setting. You will take and serve beverage orders, collaborate with bartenders, and upsell daily specials while maintaining knowledge of drinks and menus.

A minimum of three years cocktail service in a high-volume, cash-handling environment is required. Must be 21+, legally eligible to work in the United States, and able to obtain health and Alcohol Awareness

Qualifications

• Must be 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school Diploma or equivalent.
• Health card, Alcohol Awareness (TAM) card, and any other required certifications.
• Three (3) years cocktail service experience in a high-volume cash handling setting.
• Knowledge of beverages, including wine by the glass, spirits, and garnishment.
• Familiar with customer ordering practices for beers, wines, and spirits.
• Ability to communicate clearly in English, both spoken and written.

Responsibilities

• Take and deliver beverage orders accurately and timely.
• Provide an elevated guest experience with excellent interpersonal skills.
• Manage multiple tasks under pressure in a fast-paced setting.
• Handle financial transactions accurately during shifts.
• Ensure orders are accurate and delivered to tables promptly.
• Collaborate with bartenders to ensure order accuracy.
• Maintain knowledge of house drinks and menu items.
• Upsell beverages and specials to help meet financial goals.
• Keep the workplace clean and organized.

Skills

Customer service

POS system

Cash handling

Upselling

English fluency

Bev knowledge

Cocktail service

Interpersonal skills

Professional appearance

Shift flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

The Venetian Resort Las Vegas is seeking a Cocktail Server - Lounge to deliver an elevated beverage experience in an upscale resort setting. You will take and serve beverage orders, collaborate with bartenders, and upsell daily specials while maintaining knowledge of drinks and menus.

A minimum of three years cocktail service in a high-volume, cash-handling environment is required. Must be 21+, legally eligible to work in the United States, and able to obtain health and Alcohol Awareness