UPS Technician 4 - Los Angeles, California

M.C. Dean; Los Angeles (CA); On-site; USD 57,859 - 90,921; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, and dis

Paid time off

Tuition reimbursement

401k Retirement Plan

Job summary

M.C. Dean is seeking a skilled UPS technician within the Critical Power Group in Los Angeles to maintain, service, and troubleshoot UPS systems, batteries, and related power electronics at mission-critical facilities.

Responsibilities include preventive maintenance, emergency service on call, equipment inspection, and coordination with on-site teams. Strong NEC knowledge and safety adherence are essential for this role.

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training.
• Minimum of seven+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) or eight years of progressively difficult experience in power electronic system maintenance and repair.
• Proficiency in reading and interpreting complex technical instructions, plans blueprints, and schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, and quality control procedures.

Responsibilities

• Perform daily travel with independent work structure and respond to emergency calls 24/7 when not on PTO.
• Maintain and safeguard company equipment and tools; perform battery repair and replacement; install and replace equipment.
• Provide technical support to customers and manage on-site subcontractors; complete field service reports, time sheets, and expense reports.

Skills

Technical reading ability

Communication skills

Microsoft Office proficiency

Education

AA/BS in Electrical/Electronics

Tools

Digital Multimeter

Power Analyzer

Infrared Camera

Oscilloscope

Insulation Test Equipment

EMI/EMF Meters

Battery Test Equipment (Alber/Midtronics)

Job description

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company provides electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 7,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems, and deliver management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by how engineering and innovation enhance customer outcomes, improve lives, and change the world. We are driven by our core values of agility, expertise, and trust.

The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained on most major UPS manufacturers of static equipment. Our technicians perform preventive maintenance and equipment testing as well as emergency service calls at high-profile government, institutional, and commercial facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of M.C. Dean, Inc.

Responsibilities

• Daily travel with independent work structure.
• Emergency call availability 24/7 unless on PTO or Off Call.
• Maintain/safeguard company issued equipment, tools, and instruments.
• Battery Repair & Replacement; installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Communicate availability status to Team Lead or manager.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by M.C. Dean as necessary.
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
• Ensure that work is performed to M.C. Dean Standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend product specific training as company deems necessary.
• Cross train other (UPS technicians) as needed.

Other duties as required.

• Inspects power electronic systems and their associated controls. Typical systems include UPS, battery systems, Static Transfer Switches, Power Distribution Units, and their controls. Inspections include Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Certifies by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.
• Reviews and checks system drawings and specifications for accuracy and completeness. Determines maintenance and inspection requirements and ensures compliance with technical standards; resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection. Corrects and certifies changes entered for record.
• Provides technical assistance and expertise on power electronic devices to owners and engineers. Performs inspections, maintenance, and instruction of site personnel; advises on proper maintenance practices and techniques. Reviews and interprets technical publications applicable to inspection, modification, and maintenance of power electronics. Resolves technical problems and prepares reports with findings and recommendations for system improvements and quality control programs.
• The physical demands are those required to perform essential functions, including lifting and installing batteries; safety standards are observed.
• Maintains operational expertise with instruments: Digital Multi-meter, Power Analyzer, Infrared Camera, Digital Camera, Insulation Test Equipment, EMI/EMF Meters, Battery Test Equipment (Alber/Midtronics), Oscilloscope.
• Requires 7X24X365 availability when on call. Overnight travel may be required at company expense.
• Performs other duties as assigned.

Supervisory Controls

• Work is performed under general supervision of the Regional Managers and Team Leads. The technician receives assignments in terms of schedules, priorities, and general instructions, with freedom of action within policies and procedures. Completed work is reviewed for adherence to policy and quality.
• The primary purpose is to provide inspection and certification of power electronics and their key components to obtain reliability, availability, and quality of power while improving maintainability of the electrical system.

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training.
• Minimum of seven+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) or eight years of progressively difficult experience in power electronic system maintenance and repair.

Candidate Expectations

• Proficiency in reading and interpreting complex technical instructions, plans blueprints, and schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, and quality control procedures.
• Ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance and parts requirements, diagnose malfunctions, and employ testing and inspection techniques.
• Proficient use of laptop computers, software packages, and other electronic communication devices.
• Strong written and oral communication skills.
• Future training and certification requirements: Various Manufacturer Maintenance Courses, Power Quality Training.
• Proficiency in Microsoft Office products is preferred.

We offer an excellent benefits package

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tution reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• The position requires the ability to lift up to 50 pounds regularly; follow safety protocols for loading, unloading, operating equipment, and transporting materials.
• Relocates a 12-foot stepladder without assistance.
• Works at heights up to 60 feet and can climb on scaffolds, aerial lifts, and ladders.
• Physical activities include walking, climbing, lifting, squatting, crawling, kneeling, pushing, pulling, and reaching overhead.
• Good vision and hearing; able to communicate in English.
• Ability to use ladders and recognize problems; analytical thinking to derive general rules from specifics.

Pay Range

USD $42.59 - USD $66.56 /Hr.