UPS Store Associate

J Brothers Management; Mesa (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Essential Employment Services, Inc. is seeking a friendly Retail Sales Associate to deliver excellent customer service in our Mesa store. You will assist customers with shipping options, document services, and in-store transactions while maintaining a clean, welcoming environment.

We value strong communication, basic math skills, reliability, and a team-oriented mindset. Weekend/holiday availability is required, and prior retail or customer service experience is preferred.

Qualifications

• High school diploma or GED preferred.
• Previous experience in retail or customer service is preferred.
• Strong communication skills, both verbal and written, are essential for interacting with customers and team members.
• Basic math skills are necessary for handling transactions and providing accurate pricing information.
• Familiarity with phone etiquette for handling customer calls is a plus.
• A passion for sales and the ability to engage customers effectively will contribute to your success in this role.

Responsibilities

• Provide prompt, efficient and courteous customer service.
• Assist customers to determine the best way to ship their packages.
• Assist customers with document services.
• Professionally packing and shipping merchandise.
• Completing transaction sales in a computerized register.
• Must have flexible schedule available to work on weekends/holidays (if needed).
• Maintain a clean, customer-friendly environment in the store and other tasks that are included in job assignments.
• Able to follow and complete instructions.
• Have a helpful, friendly attitude.
• Our ideal candidate should have excellent communication skills.
• Basic computer knowledge required.
• Attention to details is a must.
• Organizational skills needed.
• Desire to be part of a performance-driven team.

Skills

Customer service

Interpersonal communication

Microsoft Word

Excel

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

None

Job description

Who We Are

At our core, we believe in the power of unity and purpose.

We are guided by our core values, which define how we work and who we are:

• Mutual Trust, Respect, and Dignity in every interaction.
• Best-in-Class Performance with Accountability and Care.
• A Culture of Inclusion that Celebrates Diversity and Belonging.
• A Winning Team Built on Integrity, Collaboration, and Purpose.

What You'll Do!

Primary responsibility of the Retail Sales Associate is to deliver world-class customer service to customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well in a team environment. Computer application knowledge, including Microsoft Office (Word and Excel), is recommended and may be required. Knowledge of Internet applications is preferred.

Job Responsibilities:

• Provide prompt, efficient and courteous customer service.
• Assist customers to determine the best way to ship their packages.
• Assist customers with document services.
• Professionally packing and shipping merchandise.
• Completing transaction sales in a computerized register.
• Must have flexible schedule available to work on weekends/holidays (if needed).
• Maintain a clean, customer-friendly environment in the store and other tasks that are included in job assignments.
• Able to follow and complete instructions.
• Have a helpful, friendly attitude.
• Our ideal candidate should have excellent communication skills.
• Basic computer knowledge required.
• Attention to details is a must.
• Organizational skills needed.
• Desire to be part of a performance-driven team.

Education & Qualifications:

• High school diploma or GED preferred.
• Previous experience in retail or customer service is preferred.
• Strong communication skills, both verbal and written, are essential for interacting with customers and team members.
• Basic math skills are necessary for handling transactions and providing accurate pricing information.
• Familiarity with phone etiquette for handling customer calls is a plus.
• A passion for sales and the ability to engage customers effectively will contribute to your success in this role.

Physical Requirements:

• The position requires standing, bending and reaching. Frequent lifting of 1 to 5 pounds and occasional lifting of at least 75 pounds.

Join us as a Retail Sales Associate where your contributions will make a difference in our customers' shopping experience while growing your skills in a supportive environment!

This job description is not intended to be all-inclusive. The Company reserves the right to assign or reassign duties and responsibilities to this position as business needs require.

We are an Equal Opportunity Employer committed to diversity, equity, and inclusion. We provide equal access and opportunities to all individuals, prohibiting discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. As part of the Salary Transparency Act, we commit to equitable practices, including disclosing wage ranges in job postings and submitting required workforce data to the state to foster a truly inclusive workplace