UPS Field Service Technician

Peter Kazella and Associates, Inc; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

A global provider of industrial power equipment seeks a UPS Field Service Technician for their Phoenix location. The role involves commissioning and maintaining power electronics at customer sites while providing high-quality customer service. Ideal candidates will have extensive experience with UPS systems and possess strong troubleshooting skills. Competitive salary and benefits are offered, along with the opportunity for career growth in a tech-driven environment.

Benefits

Medical insurance

401(k) plan

Competitive salaries and benefits package

Qualifications

• 3-5+ years experience in UPS, batteries, PDU’s, STS.
• Ability to work independently with good initiatives.
• Must provide timely Field Service Reports.

Responsibilities

• Commissioning, maintaining, and providing emergency support for power electronics.
• Perform commissioning focused design reviews and oversee on-site testing.
• Train at the headquarters when not in the field.

Skills

Troubleshooting

Customer Service

Communication

Problem Solving

Technical Knowledge

Education

Technical degree (DeVry, Lincoln Tech)

Job description

UPS Field Service Technician – Phoenix, AZ
Our client is a global provider and manufacturer of industrial power equipment used in emergency back up power applications for mission critical operations. They provide design, commissioning oversight and consulting expertise as it pertains to the company’s OEM product. This company provides power solutions to many of the world’s largest organizations and government facilities and also Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

A fully competent UPS Field Technician –Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area.

Responsibilities:

• Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing
• When not in field involved in preventive maintenance, emergency response, equipment start-up and/or field modification, candidate will occasionally train at the company’s headquarters testing equipment or rebuilding older systems
• Discuss with technical support problems related to maintenance or operation of equipment
• Participate in the development of Methods of Procedures (MOPs)
• Consults with supervisor concerning unusual problems and developments
• Candidate will be home based

Qualifications:

• Preferably 3-5+ years experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.
• Utilizes hand tools and test equipment to perform work
• Requires excellent verbal, written communication skills & customer relation skills
• Must be able to provide high level of quality customer service
• Must be able to complete Field Service Reports within a timely manner
• Requires knowledge of equipment manufacturer’s specifications
• Ability to work independently and resourceful with good initiatives
• Must be able to perform repeated bending & lifting of up to 100lbs during certain procedures
• Must be able to provide necessary pro-active recommendations to clients
• Candidate must be willing to work nights & weekends when necessary / be on call when needed
• Knowledge of general computer hardware & software applications
• Previous 3rd Party UPS experience a plus
• UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a MUST
• Technical degree a (DeVry, Lincoln Tech ) a plus
• Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army – Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
• Clean driving record
• Travel typically is regional, but can be nationally if any emergencies arise

Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: [e-mail]

After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/

If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!

Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate