Upper Deck Seasonal Bartender/Server

BENCHMARK; Cincinnati (OH); On-site; USD 10,000 - 12,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Bartender for the AC Hotel Cincinnati at The Banks, downtown Cincinnati. The role emphasizes delivering memorable hospitality, greeting guests, and building genuine connections while crafting beverages to exact standards.

The bartender must stay informed on the menu, upsell, and work with staff to ensure an exceptional guest experience. The ideal candidate has 2–4 years of bartender experience, current certification, and knowledge of wines, beers,

Qualifications

• 2–4 years of bartender experience.
• Current bartender certification or license.
• Knowledge of wine, beer, cocktails, and spirits.

Responsibilities

• Greet guests at the bar and take drink orders.
• Maintain the bar setup and stock daily.
• Describe menu items and upsell to guests.
• Accurately take orders and confirm special requests.
• Collaborate with servers and kitchen/bar staff.
• Assist guests to resolve concerns and ensure satisfaction.
• Present the bill promptly and clearly.
• Stock beverages and garnishes, manage perishables.
• Input orders into POS and print checks.
• Secure and store beverages and equipment.”],
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Skills

Bartender experience

Communication skills

Wine/beer/cocktails knowledge

Certification/license

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Smale Park. Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members.

Job Title: Bartender

We are looking for a highly motivated, customer focused bartender to join our team. The bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a bartender, it is your responsibility to seek to understand the guest's needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.

Your Responsibilities

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Qualifications & Requirements

• Someone with an engaging and welcoming personality
• Current bartenders' certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Someone who is descriptive and can sale
• Someone with 2-4 years of bartender experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation

Compensation: $7.10 - $7.10

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.