Upgrade Specialist - Midwest US

Getinge; Little Rock (AR); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Wellness program

Life Insurance

Job summary

Getinge is seeking a field service oriented technician to support upgrade projects for Life Science equipment. You will assemble upgrade kits, document specifications, order parts, manage on-site tasks, and train customers while ensuring tests and integrations meet design criteria.

The role requires an associates degree in a technical field and at least 3 years of hands-on experience in biomedical environments. Base pay starts at $38.00–$48.00 per hour plus EIP incentives.

Qualifications

• Associates degree in a technical discipline or equivalent experience.
• Minimum 3 years hands-on field experience in Life Science or Biomedical environments.
• Working knowledge of Getinge or related equipment.

Responsibilities

• Assemble upgrade kit components per design criteria.
• Document specifications and submit to management.
• Order components and manage field project logistics.
• Perform equipment testing and customer training.
• Troubleshoot upgraded equipment and perform system tests.
• Generate documentation and closeout reports.

Skills

Electrical wiring

Control systems

Diagnostics

Project management

Education

Associates degree in a technical discipline

Tools

CAD software

Outlook

Word

Excel

Adobe Acrobat

PACS software

Job description

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

Provide product lifecycle support through the application of exceptional technical expertise during the design and execution of upgrade projects related to Life Science equipment. The job function includes, but is not limited to, equipment evaluation, upgrade design, generating component lists, implementation, equipment testing, customer training, and generating preliminary documentation.

Job Responsibilities and Essential Duties

• Based upon design criteria, assemble/manufacture upgrade kit, i.e. control system, SMC banks, etc.
• Assemble component specifications documentation and submit to your Manager.
• Order components through internal and external means.
• Field management of projects related to sourcing material, customer commitments to start and completion dates, closeout documentation
• Demo and tear down of equipment
• Construction of electrical cabinets
• Construct or replace piping systems, pneumatic systems and field wiring of devices
• Modify or replace equipment fascia
• Download and install revised software package, and assist programmer with debugging.
• Trouble shoot newly upgraded equipment
• Perform I/O testing
• Perform system testing
• Execute test cycle runs and verify all process are running as specified
• Generate red-line drawings, component lists, and submit to engineering
• Generate closeout documentation.
• Perform customer training/demonstration.
• Provide training assistance to service organization, as required.
• Execute equipment service, maintenance, and installation, as required.
• Support the service organization with issue evaluation and resolution, as required.
• Provide technical assistance to service organization, as required.
• Promote company products and services.
• Maintain expenses within guidelines and limits established by company policy.
• Accurately prepare and submit all required reports in a timely manner.
• Other activities as the need arises

Minimum Requirements

• Associates degree in a technical discipline or equivalent combination of education and work experience.
• Minimum 3 years demonstrated hands‑on field technical experience, including ability to apply technical expertise and make judgements regarding systems and equipment of considerable complexity. Must have a working knowledge of Getinge, or related, equipment, with experience working in Life Science or Biomedical environment.

Required Knowledge, Skills and Abilities

• Knowledge of industry electrical norms
• Ability to wire switches, devices, power supplies, and control systems as per electrical drawings
• Knowledge of industry piping and engineering norms
• Understanding of control systems, CPU, I/O, User Panels, and networking devices
• Ability to use control system software for downloading, and viewing of program data
• Ability to read and understand detailed electrical and engineering drawings
• Process knowledge of sterilizers and washers
• Strong interpersonal and communication skills.
• Ability to prioritize tasks.
• Intermediate skills using Outlook, Word, Excel, Adobe Acrobat, CAD software, etc.
• Exceptional troubleshooting and diagnostic skills, and ability to interpret electrical and mechanical drawings.
• PACS and AB software knowledge.

Starting base pay of $38.00 to $48.00 + EIP - This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

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About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge

At Getinge, we offer a comprehensive benefits package, which includes:

• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.