UNT Dining Services, Avesta/ Catering - Food Service Supervisor

University of North Texas - Denton; Denton (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

University of North Texas - Denton is seeking a Food Service Supervisor for Verde Catering operations within UNT Dining Services. The role requires leadership in catering events, client expectations, and university resources to ensure flawless execution.

The supervisor will manage floor operations, ensure cleanliness and organization, and coordinate with culinary and event staff to deliver high-quality services for campus events and external catering opportunities.

Qualifications

• High school diploma/GED equivalent with two years of institutional or commercial food preparation experience, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Responsibilities

• Knowledge and understanding of executing Catering events to include deliveries, food and beverage breaks, seated plated events, receptions, galas and cookouts.
• Be able to read, understand, extract information and execute events as detailed in BEOs using all processes and systems in place. Set up sheet, roll call, POGs, assignment sheets, room diagrams, setup and service standards, staff presentation, demeanor and closing procedures. Be able to effectively schedule staffing for the events per standards set.
• Ensuring all policies of time, attendance, uniform and meal policies are followed.
• Be able to execute multiple catering events in different locations simultaneously, following all processes and policies.
• Be able to drive golf carts, vans and light trucks to transport materials, supplies, equipment, food, beverages and staff to different locations as required for the events.
• Be able to lift and load supplies into those vehicles as needed, using correct loading techniques.
• Clear understanding of event management with emphasis on hospitality and customer service to meet and exceed guest satisfaction for each event.
• Proficient in software associated with event paperwork, employee management and office work associated with operations.
• Ability to work other dining services operations to include dining halls and retail outlets.
• Ability to work flexible schedule to include weekends and some holidays as needed.

Skills

Catering operations

Customer service

Team supervision

Food safety knowledge

Event coordination

Job description

Title: UNT Dining Services, Avesta/ Catering - Food Service Supervisor

Employee Classification: Food Service Supervisor

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Catering-163730

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Department Summary

It's About the Food!

Why work for UNT Dining? Our employees explain. - YouTube

As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.

UNT Dining Services is home to Mean Greens Cafe, the nation's first 100% vegan collegiate dining hall, and Kitchen West, Texas' first and only university dining hall certified Free From the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university's first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts-all available for a single Meal Plan swipe.

Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

Verde Catering Supervisor, is a leadership postion which requires thorough understanding of the catering operations, client expectations and university resources. These elements are needed to ensure assigned events are successful. Verde Catering Supervisor ares responsible for flawless execution of assigned events and overall floor operations, cleanliness and organization

Minimum Qualifications

High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Knowledge, Skills and Abilities

Ability to follow detailed oral and written instructions; ability to direct and manage the work of others. Ability to work from written menus, standard recipes and oral instructions. Ability to maintain records and complete forms accurately. Ability to apply mathematical concepts to complete tasks (example: checking orders for quantity). Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale. Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures. Knowledge of food values and menu planning. Ability to train personnel in the care and use of equipment and in standard practices and methods used in largescale food service. Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

• Experience in catering, food service, hospitality, or retail dining operations.
• Experience supervising and developing teams in a high-volume environment.
• Strong ability to build client relationships and deliver exceptional customer service.

Required License/Registration/Certifications

Must be Food Safe Certified or able to obtain certification within 6 months.

Job Duties

• Knowledge and understanding of executing Catering events to include deliveries, food and beverage breaks, seated plated events, receptions, galas and cookouts.
• Be able to read, understand, extract information and execute events as detailed in BEOs using all processes and systems in place. Set up sheet, roll call, POGs, assignment sheets, room diagrams, setup and service standards, staff presentation, demeanor and closing procedures. Be able to effectively schedule staffing for the events per standards set.
• Ensuring all policies of time, attendance, uniform and meal policies are followed.
• Be able to execute multiple catering events in different locations simultaneously, following all processes and policies.
• Be able to drive golf carts, vans and light trucks to transport materials, supplies, equipment, food, beverages and staff to different locations as required for the events.
• Be able to lift and load supplies into those vehicles as needed, using correct loading techniques.
• Clear understanding of event management with emphasis on hospitality and customer service to meet and exceed guest satisfaction for each event.
• Proficient in software associated with event paperwork, employee management and office work associated with operations.
• Ability to work other dining services operations to include dining halls and retail outlets.
• Ability to work flexible schedule to include weekends and some holidays as needed.

Physical Requirements

Communicating with others to exchange information.

Lifting and Moving objects up to 50 pounds.

Repeating motions that may include the wrists, hands and/or fingers.

Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Noisy environments.

Work Schedule

Hours Vary

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.