Universal Service Technician - HVAC/R & Food Service
Nextech
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Benefits offered by this job
Job summary
Nextech in Ashland, VA is seeking a Universal Service Technician to service commercial HVAC, refrigeration, and kitchen equipment. You will own field work, diagnose issues, perform preventive maintenance, and work with customers to deliver reliable solutions.
The role requires 2+ years HVAC/R or 3+ years kitchen equipment experience, EPA certification, and the ability to travel and work a rotating on-call schedule.
Qualifications
- High school diploma or equivalent required.
- 2+ years of recent commercial HVAC/R field experience or 3+ years servicing commercial kitchen equipment; equivalent relevant training and experience considered.
- Demonstrated experience in at least two specialties—commercial HVAC, refrigeration, or commercial kitchen equipment—strongly preferred.
- Strong working knowledge of commercial equipment and troubleshooting across electrical, electronic, mechanical, gas, steam, and refrigeration systems.
- Ability to read and interpret schematics, wiring diagrams, equipment manuals, service bulletins, and work plans.
- EPA certification when performing regulated refrigerant-handling work, plus applicable industry certifications or licenses required for assigned work.
- CFESA electrical and gas certifications preferred for kitchen equipment service; steam certification or willingness to complete applicable training preferred.
- Proven ability to diagnose and complete repairs independently, manage changing priorities, and communicate professionally with customers, dispatchers, and supervisors.
- Comfortable using iPads, smartphones, computers, and electronic work-order systems.
- Valid driver's license with an acceptable driving record; willingness to travel within the assigned service area and participate in rotating on-call assignments.
- Strong commitment to safety, integrity, reliability, organization, customer service, and quality workmanship.
- Willingness to expand technical skills across equipment categories and use a personal smartphone with a QR-code-capable camera for two-factor authentication if required.
Responsibilities
- Deliver exceptional service; bring technical expertise and customer-first mindset to every service call.
- Install, maintain, troubleshoot, repair, replace, adjust, and calibrate commercial HVAC, refrigeration, and kitchen equipment to keep businesses running smoothly.
- Diagnose electrical, electronic, mechanical, gas, steam, and refrigeration issues within your training and certifications.
- Perform preventive maintenance, warranty and emergency repairs, and recommend necessary parts replacements, corrective repairs, or system upgrades.
- Identify potential maintenance and safety concerns, communicate findings to service leadership, and clearly explain equipment issues, completed work, and recommended solutions to customers.
- Travel to customer locations, coordinate schedules with dispatch, communicate delays, and respond to rotating on-call and emergency assignments, including nights, weekends, holidays, and overtime as needed.
- Accurately document completed work, labor, parts, equipment information, service recommendations, photos, receipts, and purchasing records in electronic work orders before moving to your next assignment.
- Maintain your company vehicle, tools, parts inventory, safety equipment, and work area to ensure safe, efficient, and professional service.
- Participate in technical training, industry seminars, and safety programs to strengthen your skills and stay current with evolving HVAC/R and kitchen equipment technologies.
- Identify additional service opportunities that benefit customers, assist with evaluating new and existing accounts, and support other related responsibilities as needed.
Skills
Education
Tools
Job description
Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.
As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!
Put your technical expertise to work in a role where every day brings new challenges! As a Universal Service Technician, you'll take ownership of servicing commercial HVAC, refrigeration, and kitchen equipment while expanding your skills across multiple specialties.
- Deliver exceptional service! Bring your technical expertise, quality workmanship, and customer-first mindset to every service call, ensuring reliable solutions and a positive customer experience.
- Put your technical skills to work! Install, maintain, troubleshoot, repair, replace, adjust, and calibrate commercial HVAC, refrigeration, and kitchen equipment to keep businesses running smoothly.
- Tackle complex challenges! Diagnose electrical, electronic, mechanical, gas, steam, airflow, temperature-control, and refrigeration issues within your training and certifications.
- Keep equipment performing at its best! Perform preventive maintenance, warranty and emergency repairs, and recommend necessary parts replacements, corrective repairs, equipment upgrades, or system overhauls.
- Be a trusted advisor! Identify potential maintenance and safety concerns, communicate findings to service leadership, and clearly explain equipment issues, completed work, and recommended solutions to customers.
- Take ownership of your day! Travel to customer locations, coordinate schedules with dispatch, communicate delays, and respond to rotating on-call and emergency assignments, including nights, weekends, holidays, and overtime as needed.
- Keep every detail on track! Accurately document completed work, labor, parts, equipment information, service recommendations, photos, receipts, and purchasing records in electronic work orders before moving to your next assignment.
- Stay organized and ready for action! Maintain your company vehicle, tools, parts inventory, safety equipment, and work area to ensure safe, efficient, and professional service.
- Keep growing your expertise! Participate in technical training, industry seminars, and safety programs to strengthen your skills and stay current with evolving HVAC/R and kitchen equipment technologies.
- Help drive Nextech's continued success! Identify additional service opportunities that benefit customers, assist with evaluating new and existing accounts, and support other related responsibilities as needed.
Company Vehicle: Hit the road in a fully equipped van, gas card included
Start Your Day from Home: Dispatched directly from home for daily convenience
Get Paid for All Your Time: Paid port-to-port travel means no unpaid downtime
Tool Allowance: Keep your gear sharp — we’ve got you covered
Professional Growth: Paid training, certification support, and education reimbursement
Outstanding Benefits:
- Multiple health plans, including a FREE employee-only option
- Dental and vision coverage starting after just 30 days
- FREE life insurance equal to your annual salary
- 401(k) with 50% company match on the first 6%
- Optional supplemental coverage for life, disability, accidents, and critical illness
Generous Time Off:
- Seven paid holidays plus Paid Time Off
- Exclusive discounts on travel, auto, dining, and more
We're looking for dependable, skilled technicians who take pride in solving problems, delivering quality service, and continuously improving their craft.
High school diploma or equivalent required.
2+ years of recent commercial HVAC/R field experience or 3+ years servicing commercial kitchen equipment; equivalent relevant training and experience considered.
Demonstrated experience in at least two specialties—commercial HVAC, refrigeration, or commercial kitchen equipment—strongly preferred.
Strong working knowledge of commercial equipment and troubleshooting across electrical, electronic, mechanical, gas, steam, and refrigeration systems.
Ability to read and interpret schematics, wiring diagrams, equipment manuals, service bulletins, and work plans.
EPA certification when performing regulated refrigerant-handling work, plus applicable industry certifications or licenses required for assigned work.
CFESA electrical and gas certifications preferred for kitchen equipment service; steam certification or willingness to complete applicable training preferred.
Proven ability to diagnose and complete repairs independently, manage changing priorities, and communicate professionally with customers, dispatchers, and supervisors.
Comfortable using iPads, smartphones, computers, and electronic work-order systems.
Valid driver's license with an acceptable driving record; willingness to travel within the assigned service area and participate in rotating on-call assignments.
Strong commitment to safety, integrity, reliability, organization, customer service, and quality workmanship.
Willingness to expand technical skills across equipment categories and use a personal smartphone with a QR-code-capable camera for two-factor authentication if required.
Lift, carry, position, and maneuver tools, parts, equipment, and ladders weighing up to 100 pounds.
Safely climb and work from fixed and extension ladders up to 28–32 feet, potentially multiple times daily, including rooftop access while following equipment weight limits.
Frequently bend, kneel, crouch, crawl, twist, push, pull, reach overhead, and work in confined spaces.
Stand and walk on hard or slippery surfaces for periods routinely up to four hours and perform repetitive physical tasks.
Safely operate tools, equipment, mobile devices, and an assigned company vehicle, including occasional extended driving.
Work indoors, outdoors, on rooftops, and occasionally in office environments, with exposure to changing weather, heights, noise, moving machinery, and electrical hazards.
Wear required personal protective equipment and follow established safety procedures.
Communicate effectively and identify equipment issues in the field.
Bring your experience. Expand your expertise. Build your future with Nextech! If you're ready to take ownership of challenging service work and grow with America's largest HVAC/R service provider,
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