Universal Banker & Teller: Grow Customer Relationships

SouthState Bank; Collinsville (IL); On-site; USD 37,000 - 50,000; Full time

Job summary

SouthState Bank in Collinsville, IL seeks a Universal Banker to serve as a single point of contact for customers, handling teller and FSR duties and guiding clients through account management and services. You will identify customer needs, present bank products, and enroll customers in self-service options while maintaining confidentiality and regulatory compliance, delivering exceptional service daily.

The role emphasizes accuracy, relationship-building, and referrals to grow customer

Qualifications

• Cash handling, sales, and customer service experience.
• Good interpersonal and communication skills.
• Basic computer skills and ability to learn banking software.
• Ability to read, write, speak, and understand English.

Responsibilities

• Serve customers quickly, accurately, and confidentially according to service standards.
• Know and understand bank products and services; identify customer needs and expand relationships.
• Process transactions for savings, checking, and loan accounts; enroll customers in self-service options.
• Maintain compliance with banking regulations and security procedures.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank in Collinsville, IL seeks a Universal Banker to serve as a single point of contact for customers, handling teller and FSR duties and guiding clients through account management and services. You will identify customer needs, present bank products, and enroll customers in self-service options while maintaining confidentiality and regulatory compliance, delivering exceptional service daily.

The role emphasizes accuracy, relationship-building, and referrals to grow customer