Universal Banker II — Growth & Customer Relations

SouthState Bank; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker in Austin, TX, serving as a dual Teller/FSR to deliver exceptional service and drive growth through referrals. You will manage transactions, open accounts, and guide customers to self-service tools.

Ideal candidates have 18 months teller or cash handling experience and 6 months of customer relationship or sales experience, with a high school diploma and strong English communication skills. Training covers regulatory compliance and product knowledge.

Qualifications

• Cash handling, sales and customer service experience.
• Strong interpersonal and communication skills.
• Proficiency with computers; ability to read, write, speak and understand English.

Responsibilities

• Serve customers quickly, accurately, efficiently and confidentially.
• Identify customer needs and expand relationships by referrals.
• Enroll customers in self-service options and discuss products and services.
• Process transactions for savings, checking, and loan accounts.
• Open new deposit accounts and handle maintenance functions within limits (e.g., stop payments, wires).
• Follow banking regulations including Regulation CC and Bank Secrecy Act.
• Maintain branch records and security procedures.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker in Austin, TX, serving as a dual Teller/FSR to deliver exceptional service and drive growth through referrals. You will manage transactions, open accounts, and guide customers to self-service tools.

Ideal candidates have 18 months teller or cash handling experience and 6 months of customer relationship or sales experience, with a high school diploma and strong English communication skills. Training covers regulatory compliance and product knowledge.