Universal Banker I - Full Time - Bay Ridge, Brooklyn

Columbia; New York (NY); Hybrid; USD 46,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Rx

Employee Stock Option Program (ESOP)

Life Insurance, LTD/AD&D

Paid Time Off (PTO)

Paid Sick Time

Bank Holidays

401k program

Job summary

Columbia Bank is seeking a Universal Banker I based in Bay Ridge, Brooklyn, NY. The role provides full banking services to retail customers, including transactions and advisory support.

You will open accounts, cross-sell products, and assist with online banking demonstrations while delivering a high level of customer service. The position requires 1–2 years of experience, a high school diploma (Bachelor’s preferred in finance or related fields), and strong communication skills.

Qualifications

• High school diploma required; Bachelor’s degree preferred in Accounting, Business, or Finance.
• 1–2 years of retail or customer service experience is required.
• Strong communication, time management and PC skills are essential.

Responsibilities

• Process deposits, withdrawals, transfers, and other banking transactions.
• Open new accounts and explain products to customers; assist with documentation.
• Cross-sell bank products and provide online banking guidance.
• Support end-of-day procedures and maintain accurate customer records.
• Provide excellent customer service and resolve inquiries promptly.

Skills

Interpersonal skills

Time management

Organizational skills

PC skills

Verbal and written communication

Education

High school diploma

Bachelor’s degree in Accounting, Business, or Finance (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker I - Full Time - Bay Ridge, Brooklyn

Regular Full-Time Administrative Bay Ridge, Brooklyn, NY, US 1 Attachments

30+ days ago Requisition ID: 2788

Salary Range: $22.00 To $24.00 Hourly

Northfield Bank became a division of Columbia Bank on July 20, 2026. This position is based at a Northfield Bank location that is anticipated to rebrand and operate as a Columbia Bank location in early 2027

Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Job Responsibilities:

• Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;
• Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;
• Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;
• Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;
• Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;
• Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;
• Performs other job related duties as assigned.

Job Requirements:

• High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;
• 1-2 years of retail or customer service experience required;
• Interpersonal, time management, organizational and PC skills a must;
• Excellent verbal and written communication skills required;
• Ability to work weekends as needed or scheduled;
• Ability to lift up to 20 lbs.;
• Candidates must attend mandatory training, continued employment is contingent upon passing training classes.

Desired Skills:

• Independent and highly motivated self-starter;
• Results oriented with proven track record to motivate self and others to accomplish objectives;
• Dedicated, enthusiastic, and driven; possesses a strong work ethic;
• A collaborator and team player, translating knowledge and experience into strong and productive relationships;
• Ability to deliver a seamless experience to the customer.

Orientation, Onboarding & Training:

We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Columbia Bank offers the following benefits:

• Medical, Dental, Vision and Rx which are contributory.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule:

The schedule for this position is generally Monday through Friday from 8:30 a.m. until branch closing, totaling 40 hours per week. Employees must also be available to work alternating Saturdays from 8:30 a.m. until branch closing, as business needs require. Scheduled work hours may vary by branch location and operational requirements.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Attachments (1)

Columbia Bank 2026 Benefits Guide FINAL 01.01.2026.pdf