Universal Banker I

Home Bank; Scott (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Home Bank in Scott, LA is seeking a Universal Banker I to perform routine branch operations and build lasting customer relationships. You will handle teller tasks and support deposit account maintenance while delivering efficient service.

Ideal candidates have cash handling and customer service experience, with the ability to work a regular full-time schedule, including Saturdays. The role emphasizes teamwork, accuracy, and adherence to bank policies.

Qualifications

• Experience with cash handling and customer service in a financial setting.
• Ability to build relationships and cross-sell banking services.
• Strong communication and problem-solving skills.

Responsibilities

• Handle lobby, drive-thru, night deposit, and bank-by-mail transactions per policy.
• Perform cash handling, balance cash drawer, and assist with ATM balancing.
• Support vault duties as needed and assist as vault custodian.
• Process teller work ensuring debits and credits balance.
• Provide prompt, efficient customer service in all transactions.
• Engage customers to identify financial needs and make recommendations.
• Meet branch referral goals and promote products and services.
• Maintain knowledge of deposits and loan products and enroll customers in services.

Skills

Cash handling

Customer service

Sales experience

Banking knowledge

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker I

Active - Regular full-time Hourly Scott Frontage, Scott, LA, US

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker I position responsibilities include teller operations and some basic maintenance requests for deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank’s policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for performing maintenance on deposit accounts, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT WILL YOU NEED TO SUCCEED

• High School diploma or equivalent
• General cash handling, sales and customer service experience; previous banking experience preferred.
• Good analytical and problem-solving skills including ability to diagnose, resolve or escape a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required.

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT