Universal Banker I

Kingston National Bank; Kingston Township (OH); Presencial; USD 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

Kingston-National-Bank seeks a Universal Banker I at the Kingston location. The role focuses on delivering outstanding customer service while accurately processing transactions, managing a cash drawer/recycler, and guiding customers to appropriate bank products and staff.

You'll handle deposits, withdrawals, loan payments, CTR compliance, ATM tasks, card balance checks, and respond to calls with professional service. This is a part-time position emphasizing accuracy and confidentiality.

Formación

• High School Diploma or GED required; prior banking or cash handling experience preferred.
• Customer service experience with cash handling is essential.
• Ability to handle multiple tasks with accuracy and discretion.

Responsabilidades

• Welcome walk-in customers and direct them to the right staff.
• Process daily transactions: cashing checks, deposits, withdrawals, loan payments.
• Balance ATM and handle mail/night drop transactions with care.
• Manage credit card access, balances, payments, and transaction reviews.
• Perform CTR processing accurately and in compliance with policy.
• Answer calls, provide information, and route inquiries appropriately.
• Take on additional duties from Branch Manager with service excellence.

Conocimientos

Excellent customer service

Prioritize tasks

Math skills / debits credits

Integrity and confidentiality

Interpersonal skills

Learn quickly

Cross-sell opportunities

Educación

High School Diploma or GED

Descripción del empleo

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Universal Banker

Full-Time/Part-Time Part-Time

Location Kingston

Position Universal Banker I

Summary

As a UB I, being at the forefront of delivering outstanding customer service in alignment with KNB's standards and procedures is essential. The role involves accurately processing customer transactions, such as deposits, withdrawals, and loan payments, ensuring each interaction reflects service excellence. Expertise in managing a cash drawer/recycler, addressing customer inquiries, and offering insightful recommendations on bank products and services is required.

Essential Functions

• Warmly welcomes walk-in customers, identifies their needs, and guides them to the suitable staff member.
• Efficiently handles daily customer transactions, including cashing checks, receiving deposits, issuing withdrawals, and accepting loan payments.
• Assists with ATM balancing and processes mail and night drop transactions, demonstrating meticulous attention to detail.
• Manages credit card access, checking balances, processing payments, and reviewing transactions with precision.
• Performs CTR Processing with accuracy and compliance.
• Answers and directs telephone calls, provides information, and routes calls to the appropriate staff members as necessary.
• Completes additional tasks as assigned by the Branch Manager with a commitment to service excellence.

Other Duties

• Please note this is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice

Education and Experience

High School Diploma or GED required; Minimum 6-12 months prior bank experience or equivalent cash handling and customer service experience.

Skills and Abilities

• Excellent customer service skills
• Ability to prioritize tasks
• Mathematical skills; understanding of debits/credits
• Ability to act with integrity, professionalism, and confidentiality
• Excellent interpersonal skills
• Ability to learn quickly
• Ability to cross sell when the opportunity arises

Work Environment/Physical Demands/Travel:

• No adverse environmental conditions expected.
• Remaining in a stationary position, often standing for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.

Position Requirements

This position is currently accepting applications.