Universal Banker: Growth in Community Banking & Service

Olympia Federal Savings (OlyFed); Lacey (WA); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Olympia Federal Savings (OlyFed) is seeking a Universal Banker to open, process, and service savings and deposit accounts. You will use business development, referrals, and account retention to provide prompt, courteous service to customers.

Essential duties include handling teller functions, processing new accounts, assessing customer needs, and supporting a cash-handling environment. Bilingual English/Spanish is a beneficial asset in serving our diverse community.

Qualifications

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine their needs, and maintain confidence.
• Exceptional written and verbal communication skills including the ability to clearly communicate and explain complex banking regulations and documents.
• Work with supervisors and fellow employees in a positive manner conducive to a team effort.
• Exercise customer confidentiality and discretionary judgment.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Read, write, speak, and understand English well.
• Strong organizational skills and ability to prioritize tasks.
• Basic PC and Microsoft Office skills, with ability to learn new software.
• Work well under pressure and in a fast-paced environment.
• Maintain a working knowledge of applicable Association Policies and Federal Regulations.
• Smart phone necessary for application 2 factor authentication.
• Bilingual English / Spanish beneficial.

Responsibilities

• Perform duties and apply full working knowledge of teller and lead teller positions, assisting those positions as needed, and answering inquiries regarding products and services.
• Open and process new account documentation in accordance with Association policies.
• Assess customer needs and make recommendations for product and services based on findings.
• Research and prepare savings Verifications of Deposits in a timely manner.
• Prepare savings account loan documentation and assigned savings.
• Perform notary services.
• Act as an Association check signer.
• May balance and replenish ATM daily, accurately and under dual control.
• Follow all Association policies and procedures.
• Other duties as assigned.

Skills

Public & customer relations

Verbal & written communication

Cash handling

Bilingual English/Spanish

Microsoft Office basics

English comprehension

Education

High school diploma or GED

Job description

Olympia Federal Savings (OlyFed) is seeking a Universal Banker to open, process, and service savings and deposit accounts. You will use business development, referrals, and account retention to provide prompt, courteous service to customers.

Essential duties include handling teller functions, processing new accounts, assessing customer needs, and supporting a cash-handling environment. Bilingual English/Spanish is a beneficial asset in serving our diverse community.